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girlyscorpions@yahoo
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girlyscorpions@yahoo Newbie

girlyscorpions@yahoo

Posted
Posted

I am new to this and my issue is described but I can not make this work. I am trying to add a new product and the page comes up blank. I have finally figured out how to turn on the error reporting but when i just turn on the suggested error reporting, nothing comes up, I still get just a blank page. So after further research I went back and turned on all error reporting and got the information below. However, none of that means anything to me and I have no clue what is the issue... Can someone please take alook at the following and tell me why I can not add a new product please. It is:

 

Load time: 971ms
I hope it is a shared hosting
  • config: 389ms
  • constructor: 0ms
  • init: 159ms
  • checkAccess: 0ms
  • setMedia: 2ms
  • postProcess: 58ms
  • initHeader: 11ms
  • initContent: 319ms
  • initFooter: 0ms
  • display: 33ms
Hook processing: 118ms / 2.04 Mb
  • displayBackOfficeHeader: 93ms / 1.91 Mb
  • moduleRoutes: 24ms / 0.13 Mb
  • displayBackOfficeFooter: 0ms / 0 Mb
  • actionDispatcher: 0ms / 0 Mb
  • displayBackOfficeTop: 0ms / 0 Mb
  • actionAdminControllerSetMedia: 0ms / 0 Mb
Memory peak usage: 14.5 Mb
  • config: 8.2 Mb (9.3 Mb)
  • constructor: 0 Mb (9.3 Mb)
  • init: 2.93 Mb (11.2 Mb)
  • checkAccess: 0 Mb (11.2 Mb)
  • setMedia: 0 Mb (11.2 Mb)
  • postProcess: 0 Mb (11.2 Mb)
  • initHeader: 0.3 Mb (11.5 Mb)
  • initContent: 2.56 Mb (14.1 Mb)
  • initFooter: 0 Mb (14.1 Mb)
  • display: 0.27 Mb (14.5 Mb)


Total cache size (in Cache class): 0.23 Mb
DB type: DbPDO
SQL Queries: 40 queries
Time spent querying: 101ms
Included files: 91
Size of included files: 2.1 Mb
Globals (> 1 Ko only): 774 Ko
  • _LANGADM ≈ 740.7 Ko
  • _SERVER ≈ 6.7 Ko
  • HTTP_SERVER_VARS ≈ 6.7 Ko
  • HTTP_ENV_VARS ≈ 6.1 Ko
  • _ENV ≈ 6.1 Ko
  • HTTP_COOKIE_VARS ≈ 2.4 Ko
  • _COOKIE ≈ 2.4 Ko
Stopwatch (with SQL_NO_CACHE) (total = 40)11.312 ms SELECT SQL_NO_CACHE a.`id_ps_advice`, a.`selector`, a.`location`, al.`html` FROM `ps_advice` a LEFT JOIN `ps_advice_lang` al ON al.`id_advice` = a.`id_advice` LEFT JOIN `ps_tab_advice` at ON at.`id_advice` = a.`id_advice` WHERE ( a.`validated` = 1 AND a.`hide` = 0 AND al.`id_lang` = 1 AND at.`id_tab` = 21 AND ((a.`start_day` = 0 AND a.`stop_day` = 0) OR (15 >= a.`start_day` AND 15 <= a.`stop_day`)))
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/modules/gamification/classes/Advice.php:96
2 rows browsed7.862 ms SELECT SQL_NO_CACHE `id_product_attribute` FROM `ps_product_attribute` WHERE `id_product` = 0
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Product.php:1943
1 row browsed6.686 ms SELECT SQL_NO_CACHE module FROM ps_tab_module_preference WHERE `id_tab` = 21 AND `id_employee` = 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:534
1 row browsed5.984 ms SELECT SQL_NO_CACHE id_shop FROM `ps_employee_shop` WHERE `id_employee` = 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:1291
1 row browsed5.95 ms SELECT SQL_NO_CACHE COUNT(DISTINCT l.id_lang) FROM `ps_lang` l JOIN ps_lang_shop lang_shop ON (lang_shop.id_lang = l.id_lang AND lang_shop.id_shop = 1) WHERE l.`active` = 1 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Language.php:805
1 row browsed5.242 ms SELECT SQL_NO_CACHE * FROM `ps_country` a LEFT JOIN `ps_country_lang` `b` ON a.id_country = b.id_country AND b.id_lang = 1 LEFT JOIN `ps_country_shop` `c` ON a.id_country = c.id_country AND c.id_shop = 1 WHERE (a.id_country = 21) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed4.946 ms SELECT SQL_NO_CACHE t.`class_name`, t.`module` FROM `ps_tab` t WHERE t.`module` IS NOT NULL AND t.`module` != ""
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:222
102 rows browsed4.208 ms SELECT SQL_NO_CACHE * FROM `ps_hook_alias`
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Hook.php:182
86 rows browsed3.9 ms SELECT SQL_NO_CACHE s.id_shop, CONCAT(su.physical_uri, su.virtual_uri) AS uri, su.domain, su.main FROM ps_shop_url su LEFT JOIN ps_shop s ON (s.id_shop = su.id_shop) WHERE (su.domain = 'www.bossesgallery.com' OR su.domain_ssl = 'www.bossesgallery.com') AND s.active = 1 AND s.deleted = 0 ORDER BY LENGTH(CONCAT(su.physical_uri, su.virtual_uri)) DESC
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/shop/Shop.php:320
USING FILESORT - 1 row browsed3.712 ms SELECT SQL_NO_CACHE * FROM `ps_employee` a LEFT JOIN `ps_employee_shop` `c` ON a.id_employee = c.id_employee AND c.id_shop = 1 WHERE (a.id_employee = 1) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed3.347 ms SELECT SQL_NO_CACHE * FROM `ps_tab` t LEFT JOIN `ps_tab_lang` tl ON (t.`id_tab` = tl.`id_tab` AND tl.`id_lang` = 1) ORDER BY t.`position` ASC
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:246
USING FILESORT - 102 rows browsed3.246 ms SELECT SQL_NO_CACHE domain, domain_ssl FROM ps_shop_url WHERE main = 1 AND id_shop = 1 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/shop/ShopUrl.php:154
1 row browsed2.718 ms SELECT SQL_NO_CACHE l.*, ls.`id_shop` FROM `ps_lang` l LEFT JOIN `ps_lang_shop` ls ON (l.id_lang = ls.id_lang)
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Language.php:698
1 row browsed2.642 ms SELECT SQL_NO_CACHE h.`name` as hook, m.`id_module`, h.`id_hook`, m.`name` as module, h.`live_edit` FROM `ps_module` m INNER JOIN `ps_hook_module` hm ON hm.`id_module` = m.`id_module` INNER JOIN `ps_hook` h ON hm.`id_hook` = h.`id_hook` WHERE ((SELECT COUNT(*) FROM ps_module_shop ms WHERE ms.id_module = m.id_module AND ms.id_shop IN (1)) = 1) AND (h.name != "displayPayment") AND (hm.id_shop = 1) ORDER BY hm.`position`
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Hook.php:339
USING FILESORT - 67 rows browsed2.617 ms SELECT SQL_NO_CACHE `id_hook`, `name` FROM `ps_hook` UNION SELECT `id_hook`, ha.`alias` as name FROM `ps_hook_alias` ha INNER JOIN `ps_hook` h ON ha.name = h.name
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Hook.php:130
0 rows browsed2.572 ms SELECT SQL_NO_CACHE c.`name`, cl.`id_lang`, IF(cl.`id_lang` IS NULL, c.`value`, cl.`value`) AS value, c.id_shop_group, c.id_shop FROM `ps_configuration` c LEFT JOIN `ps_configuration_lang` cl ON (c.id_configuration = cl.id_configuration)
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Configuration.php:116
402 rows browsed2.079 ms SELECT SQL_NO_CACHE id_tab, class_name FROM `ps_tab`
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:276
102 rows browsed1.686 ms SELECT SQL_NO_CACHE * FROM `ps_lang` a LEFT JOIN `ps_lang_shop` `c` ON a.id_lang = c.id_lang AND c.id_shop = 1 WHERE (a.id_lang = 1) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed1.613 ms SELECT SQL_NO_CACHE `version` FROM `ps_module` WHERE `name` = 'gamification' LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/modules/gamification/gamification.php:143
1 row browsed1.577 ms SELECT SQL_NO_CACHE * FROM `ps_tab` t LEFT JOIN `ps_tab_lang` tl ON (t.`id_tab` = tl.`id_tab` AND tl.`id_lang` = 1) WHERE t.`id_tab` = 21 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:203
1 row browsed1.472 ms SELECT SQL_NO_CACHE DISTINCT pl.name as name FROM `ps_product_lang` pl WHERE (pl.id_product = 0) AND (pl.id_lang = 1 AND pl.id_shop = 1 ) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Product.php:5152
0 rows browsed1.446 ms SELECT SQL_NO_CACHE `id_employee` FROM `ps_employee` WHERE `id_employee` = 1 AND `passwd` = 'd8193ba2d1cbb96ea7fab360fd3d9ebe' AND active = 1 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Employee.php:223
1 row browsed1.347 ms SELECT SQL_NO_CACHE * FROM `ps_currency` a LEFT JOIN `ps_currency_shop` `c` ON a.id_currency = c.id_currency AND c.id_shop = 1 WHERE (a.id_currency = 1) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed1.051 ms SELECT SQL_NO_CACHE m.`id_module`, m.`name`, ( SELECT id_module FROM `ps_module_shop` ms WHERE m.`id_module` = ms.`id_module` AND ms.`id_shop` = 1 LIMIT 1 ) as mshop FROM `ps_module` m
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/module/Module.php:171
67 rows browsed1.035 ms SELECT SQL_NO_CACHE COUNT(*) FROM `ps_product_attribute` pa INNER JOIN ps_product_attribute_shop product_attribute_shop ON (product_attribute_shop.id_product_attribute = pa.id_product_attribute AND product_attribute_shop.id_shop = 1) WHERE pa.`id_product` = 0 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Product.php:1986
1 row browsed0.998 ms SELECT SQL_NO_CACHE * FROM `ps_tab` t LEFT JOIN `ps_tab_lang` tl ON (t.`id_tab` = tl.`id_tab` AND tl.`id_lang` = 1) WHERE t.`id_tab` = 9 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:203
1 row browsed0.922 ms SELECT SQL_NO_CACHE * FROM `ps_tab_lang` WHERE `id_tab` = 21
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:219
1 row browsed0.882 ms SELECT SQL_NO_CACHE * FROM `ps_shop_group` a WHERE (a.id_shop_group = 1) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed0.833 ms SELECT SQL_NO_CACHE * FROM `ps_image` i LEFT JOIN `ps_image_lang` il ON (i.`id_image` = il.`id_image`) WHERE i.`id_product` = 0 AND il.`id_lang` = 1 ORDER BY i.`position` ASC
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Image.php:142
USING FILESORT - 1 row browsed0.795 ms SELECT SQL_NO_CACHE * FROM `ps_image_type`WHERE 1 AND products = 1 ORDER BY `name` ASC
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ImageType.php:101
USING FILESORT - 8 rows browsed0.781 ms SELECT SQL_NO_CACHE gs.*, s.*, gs.name AS group_name, s.name AS shop_name, s.active, su.domain, su.domain_ssl, su.physical_uri, su.virtual_uri FROM ps_shop_group gs LEFT JOIN ps_shop s ON s.id_shop_group = gs.id_shop_group LEFT JOIN ps_shop_url su ON s.id_shop = su.id_shop AND su.main = 1 WHERE s.deleted = 0 AND gs.deleted = 0 ORDER BY gs.name, s.name
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/shop/Shop.php:622
USING FILESORT - 1 row browsed0.772 ms SELECT SQL_NO_CACHE t.`id_lang`, t.`name` FROM ps_tag t LEFT JOIN ps_product_tag pt ON (pt.id_tag = t.id_tag) WHERE pt.`id_product`=0
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tag.php:161
1 row browsed0.76 ms SELECT SQL_NO_CACHE * FROM `ps_quick_access` qa LEFT JOIN `ps_quick_access_lang` qal ON (qa.`id_quick_access` = qal.`id_quick_access` AND qal.`id_lang` = 1) ORDER BY `name` ASC
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/QuickAccess.php:65
USING FILESORT - 5 rows browsed0.708 ms SELECT SQL_NO_CACHE * FROM `ps_country` a LEFT JOIN `ps_country_shop` `c` ON a.id_country = c.id_country AND c.id_shop = 1 WHERE (a.id_country = 21) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed0.667 ms SELECT SQL_NO_CACHE su.physical_uri, su.virtual_uri, su.domain, su.domain_ssl, t.id_theme, t.name, t.directory FROM ps_shop s LEFT JOIN ps_shop_url su ON (s.id_shop = su.id_shop) LEFT JOIN ps_theme t ON (t.id_theme = s.id_theme) WHERE s.id_shop = 1 AND s.active = 1 AND s.deleted = 0 AND su.main = 1 LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/shop/Shop.php:199
1 row browsed0.655 ms SELECT SQL_NO_CACHE * FROM `ps_tab` a WHERE (a.id_tab = 21) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed0.566 ms SELECT SQL_NO_CACHE `id_parent` FROM `ps_tab` WHERE LOWER(class_name) = 'adminproducts' LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/Tab.php:178
102 rows browsed0.536 ms SELECT SQL_NO_CACHE * FROM `ps_shop` a WHERE (a.id_shop = 1) LIMIT 1
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:212
1 row browsed0.502 ms SELECT SQL_NO_CACHE * FROM `ps_country_lang` WHERE `id_country` = 21
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/ObjectModel.php:219
1 row browsed0.38 ms SELECT SQL_NO_CACHE * FROM `ps_hook_module_exceptions` WHERE `id_shop` IN (1)
in /hermes/bosoraweb061/b2493/ipg.bossesgallerycom/bossesgallery/classes/module/Module.php:1571
1 row browsed
Doubles (IDs replaced by "XX") (total = 1)2 SELECT * FROM `ps_tab` t LEFT JOIN `ps_tab_lang` tl ON (t.`id_tab` = tl.`id_tab` AND tl.`id_lang` = XX) WHERE t.`id_tab` = XX LIMIT XX
Tables stress7 tab4 shop_url4 tab_lang4 shop3 hook3 module3 lang_shop3 lang2 product_attribute2 hook_alias2 module_shop2 shop_group2 country2 employee_shop2 country_shop2 country_lang2 employee1 product_attribute_shop1 tab_module_preference1 product_lang1 configuration_lang1 image_type1 product_tag1 tag1 quick_access_lang1 image_lang1 image1 advice_lang1 configuration1 theme1 hook_module1 currency1 currency_shop1 tab_advice1 advice1 hook_module_exceptions1 quick_access
Included files

1 admin5143/index.php
2 config/config.inc.php
3 config/defines.inc.php
4 config/settings.inc.php
5 config/autoload.php
6 config/alias.php
7 classes/Autoload.php
8 cache/class_index.php
9 tools/profiling/Controller.php
10 classes/controller/Controller.php
11 tools/profiling/ObjectModel.php
12 classes/ObjectModel.php
13 tools/profiling/Hook.php
14 classes/Hook.php
15 tools/profiling/Db.php
16 classes/db/Db.php
17 tools/profiling/Tools.php
18 classes/Tools.php
19 classes/Context.php
20 classes/shop/Shop.php
21 classes/db/DbPDO.php
22 classes/cache/Cache.php
23 classes/Validate.php
24 classes/db/DbQuery.php
25 config/defines_uri.inc.php
26 classes/Configuration.php
27 classes/Language.php
28 classes/Country.php
29 classes/Collection.php
30 classes/Cookie.php
31 classes/Rijndael.php
32 classes/Employee.php
33 classes/Link.php
34 classes/shop/ShopUrl.php
35 config/smarty.config.inc.php
36 tools/smarty/Smarty.class.php
37 tools/smarty/sysplugins/smarty_internal_data.php
38 tools/smarty/sysplugins/smarty_internal_templatebase.php
39 tools/smarty/sysplugins/smarty_internal_template.php
40 tools/smarty/sysplugins/smarty_resource.php
41 tools/smarty/sysplugins/smarty_internal_resource_file.php
42 tools/smarty/sysplugins/smarty_cacheresource.php
43 tools/smarty/sysplugins/smarty_internal_cacheresource_file.php
44 config/smartyadmin.config.inc.php
45 admin5143/functions.php
46 ./images.inc.php
47 classes/Dispatcher.php
48 classes/Tab.php
49 controllers/admin/AdminProductsController.php
50 classes/controller/AdminController.php
51 classes/Translate.php
52 translations/en/admin.php
53 classes/Profile.php
54 classes/Currency.php
55 classes/Category.php
56 classes/stock/StockAvailable.php
57 classes/shop/ShopGroup.php
58 classes/module/Module.php
59 modules/gamification/gamification.php
60 modules/gamification/classes/Badge.php
61 modules/gamification/classes/Advice.php
62 modules/gamification/classes/Condition.php
63 modules/gamification/classes/GamificationTools.php
64 classes/Media.php
65 modules/paypalusa/paypalusa.php
66 classes/PaymentModule.php
67 modules/paypalusa/backward_compatibility/backward.php
68 modules/paypalusa/backward_compatibility/Display.php
69 classes/controller/FrontController.php
70 classes/QuickAccess.php
71 classes/helper/Helper.php
72 classes/Product.php
73 classes/Combination.php
74 classes/Pack.php
75 classes/ProductDownload.php
76 classes/Image.php
77 classes/ImageType.php
78 classes/Tag.php
79 cache/smarty/compile/a2/4a/9e/a24a9ea83a7e4945899233e3ea06aa2163b7d7a9.file.informations.tpl.php
80 tools/smarty/plugins/modifier.escape.php
81 cache/smarty/compile/72/ab/81/72ab8179296dfe44c6552aaafb2dcdd7b3ce6930.file.check_fields.tpl.php
82 cache/smarty/compile/22/3c/6f/223c6f7591334994cb8496f431ef2af07b0abb08.file.checkbox.tpl.php
83 cache/smarty/compile/f0/1e/7f/f01e7f65082d0be4f0ff02e58ad9df7a390fa87c.file.textarea_lang.tpl.php
84 tools/smarty/plugins/modifier.replace.php
85 classes/helper/HelperForm.php
86 cache/smarty/compile/08/1a/a3/081aa3a5121e18fe31c24221fe17432bfc0d723a.file.form.tpl.php
87 cache/smarty/compile/f5/b9/75/f5b9754cf6185b734f692a0d27a9b49e8e2639ff.file.toolbar.tpl.php
88 cache/smarty/compile/1d/ac/a9/1daca933cdfef8557105c93b7f06b4b1d8bb1e83.file.content.tpl.php
89 cache/smarty/compile/3e/f0/79/3ef079539db6ce46da0365a75a3daa3dc3d6b229.file.layout.tpl.php
90 cache/smarty/compile/92/37/92/92379266583794238c701e031308db5868953ec2.file.header.tpl.php
91 cache/smarty/compile/38/ed/3d/38ed3d92478540c7dbe5fd3f9caf93d375934be0.file.footer.tpl.php

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girlyscorpions@yahoo Newbie

girlyscorpions@yahoo

Posted
  • Author
Posted (edited)

I'm not sure what you are asking. I read the other forums and found out I had to turn on error reporting by changing the file config/defines.inc.php. I finally found this file and changed the

define('_PS_MODE_DEV_',false);
to
define('_PS_MODE_DEV_',true);
 
I did this but got NO results, the page was still blank, nothing on it and no error reporting!
 
So I did some more research and found another forum that told me to change the "false" to "true" on 2 more lines in this file. I did this and finally got something to show up, which is what I copied and pasted into this forum. I have no idea what this means and I really don't know what you are asking when you say "have you got possiblity to check server php error log file?"
 
I checked the Logs section in prestashop but I found no other logs other than the ones about the few default categories/products that I deleted. This is all I have so far, what else should I try?
 
Thank you in advance for helping me figure this out.
Edited by girlyscorpions@yahoo (see edit history)
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