nikitas Posted October 17, 2009 Share Posted October 17, 2009 Hi.i'm trying to find out what is the exact meaning of the above terms and where/why do you use them with prestashop.I googled it but nothing came up!Can you please provide me with some examples!thanx in advance!Please can anyone help about this? Link to comment Share on other sites More sharing options...
Bruce Wayne Posted October 23, 2009 Share Posted October 23, 2009 Hi. Maybe this topic can help you:Can you explain what is CREDIT SLIP?Anyway the term "delivery slip" means a document (virtual or real) that contains information regarding the delivery details.I hope this can help you. Link to comment Share on other sites More sharing options...
nikitas Posted October 24, 2009 Author Share Posted October 24, 2009 so basically credit slip : is used only if a product is no good to the customer ( broken , not as described etc ) and it verifies that you can have or already have your money back???order slip : is just the paper that your order was delivered or is on the way ?merchandise return : is used only if you want to have a client returning items he/she bought back to your shop?. . . and something last ! how do we use referrer? Back Office >> Stats >> Referrers Link to comment Share on other sites More sharing options...
Bruce Wayne Posted October 25, 2009 Share Posted October 25, 2009 Hi again.>>>> Credit Slip <<<<Well, think in this situation:1.- A client buy a product from your store. 2.- He/She pay. 3.- Then 2 things could happen: A) Before you send the product to the client, he cancel the order. You send the product, but when arrives to the client. He/she send back the product (for any reason that you want, for example, He/She don't like it, etc).4.- Then, you should return the money to the client, but instead, is better, if you give to client a receipt with the amount of the order. That way he/she can buy in the future in your store, for an amount equivalent to the order.So, it is a kind of receipt to prove that the client have credit in the store.>>>> Delivery Slip <<<<It related with the Credit Slip term. For the products that has been sent back.>>>> Merchandise Return <<<<Yes, is used only if you want to have a client returning items he/she bought back to your shop.>>>> Referrers <<<<The referrer is the URL of the previous webpage from which a link was followed.See this:HTTP referrerI hope this can help you.++++++++++++++++++++++++++++++++++++++++++++++++++++++ Everything is connected! Everyone is connected! I am connected to you! ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Link to comment Share on other sites More sharing options...
nikitas Posted October 26, 2009 Author Share Posted October 26, 2009 Hi again.>>>> Credit Slip <<<<Well, think in this situation:1.- A client buy a product from your store. 2.- He/She pay. 3.- Then 2 things could happen: A) Before you send the product to the client, he cancel the order. You send the product, but when arrives to the client. He/she send back the product (for any reason that you want, for example, He/She don't like it, etc).4.- Then, you should return the money to the client, but instead, is better, if you give to client a receipt with the amount of the order. That way he/she can buy in the future in your store, for an amount equivalent to the order.So, it is a kind of receipt to prove that the client have credit in the store.>>>> Delivery Slip <<<<It related with the Credit Slip term. For the products that has been sent back.>>>> Merchandise Return <<<<Yes, is used only if you want to have a client returning items he/she bought back to your shop.>>>> Referrers <<<<The referrer is the URL of the previous webpage from which a link was followed.See this:HTTP referrerI hope this can help you.++++++++++++++++++++++++++++++++++++++++++++++++++++++ Everything is connected! Everyone is connected! I am connected to you! ++++++++++++++++++++++++++++++++++++++++++++++++++++++ Thank you for the help!trully appreciated!so basically if i 'activate' RMA do i get to give Credit Slip or no?and what about delivery slip?Is this active only when i use it with Credit Slip?or by activating RMA?for example.i send a product to client A .client A receives the product opens it.But he/she notices that i've sent her the wrong color!And now he/she sends it back!The cost of the product is 20 euro and the delivery costs 5 euro.Could you please answer me which is which here?What i understand is this.I can now give a credit slip to my client that is 20 euro (this is the credit slip )but what about the 5 euros of the delivery cost?are they considered as delivery slip?or not?. . .sorry for asking 'to' much . . . Link to comment Share on other sites More sharing options...
Bruce Wayne Posted December 5, 2009 Share Posted December 5, 2009 Hi! First, I am sorry for the delay! I had much work!But before, I'll tell you that i am not an expert on Prestashop. I have been using it since three months ago. So i am new on this as you. In fact the English is not my language, is Spanish, i am from Mexico, but i speak English. So, i will try to help you with your questions, but don't expect much from me 1.- "so basically if i ‘activate’ RMA do i get to give Credit Slip or no?"R=Yes!2.- "and what about delivery slip? Is this active only when i use it with Credit Slip?or by activating RMA?"R= I am not really sure about this, because i never used it. But i think it is yes.3.- "but what about the 5 euros of the delivery cost?are they considered as delivery slip?or not?"R= What i understand is this: The 'delivery slip' is just a receipt that confirm that the package it was delivered. In this case 'slip' means 'receipt'. Is not a Credit for reimburse the money. It just a receipt.I hope that my answer don't be too late Link to comment Share on other sites More sharing options...
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