How to upload a downloadable document/return form in my site

[celina1982]

Hi there

I need a return form in my shop, where customers Can download if they want to return products back to my shop. But I dont have any idea,how to do this? Is there any module? Please help, i have to provide this return form for customers

 

Thanks in advance

Edited March 10, 2014 by celina1982 (see edit history)

[celina1982]

anyone tried this before?

[celina1982]

:-/

[Carolina Custom Designs]

How do you want to provide this document?

 

If you just need them to be able to download it then just place a link to your document on your CMS page (for example) and they will be able to download your document.

 

Marty Shue

[celina1982]

Hi marty

thank you for you answer :-) I want to place this return form in CMS. i have already made a "Return form" in CMS, but cannot upload any file in CMS. For example I can upload pictures, but not text. hmm Actually I don't have any idea how to get a link of this pdf document to CMS. 

 

I want the customers to click on the link, and read it and then print it

[Carolina Custom Designs]

If you already have your Return Form just link directly to the form on your CMS page. Upload the form to a directory on your server then place a link like so

<a href="http://yourwebsite.com/yourdirectory/return-form.pdf">Return Form</a>

Visitors can click the link; read and print the form.

 

Hope that helps!

 

Marty Shue

Edited March 14, 2014 by Carolina Custom Designs (see edit history)

[celina1982]

Hello Marty Shue :-) thank you for trying helping me, but I actually confused…I have uploaded the return form to my server.

 

Shall I add the link you wrote to me in the blockpermanetnlinks.tpl? I found this article http://www.templatemonster.com/help/prestashop-how-to-add-cms-page-with-link-in-headerfooter-menu.html

 

it says for example :

Copy that line and insert it on the new line, right next the one you have copied. Change it to:

?

1

<li><a href="{$link->getCMSLink('7', 'CMSpage')}" title="{l s='CMS page' mod='blockpermanentlinks'}">{l s='CMS page' mod='blockpermanentlinks'}</a></li>

$link->getCMSLink(’7′, ‘CMS page’) means that we want to load CMS page with ID 7. s=’CMSpage’ – is displayed page name.

I really don't know how to do is :-/ hmm