LBPC Posted January 16, 2014 Share Posted January 16, 2014 (edited) I suddenly can't access Front office or back office - "Oops! Something went wrong.." on both pages. I was looking at visitors on line (which I have turned on to show pages, as I get very few visits). Please help!!! ps v1.5.5.0 1&1 hosting Edited January 16, 2014 by LBPC (see edit history) Link to comment Share on other sites More sharing options...
limon994 Posted January 16, 2014 Share Posted January 16, 2014 Have you installed or upload any third party modules? Make sure the php files in the modules folder does not end with PHP closing tag ?> I have faced this problem in 1&1 hosting. Thanks, Link to comment Share on other sites More sharing options...
J.Sahu Posted January 16, 2014 Share Posted January 16, 2014 Is your problem solved ? Link to comment Share on other sites More sharing options...
LBPC Posted January 16, 2014 Author Share Posted January 16, 2014 hi, yes back up just now! I havent made any changes to modules for days, Have you installed or upload any third party modules? Make sure the php files in the modules folder does not end with PHP closing tag ?> I have faced this problem in 1&1 hosting. Thanks, Thanks for your help. Do you mean check each php file in each module folder? And look for any php files that end in ?> Do you often lose access to your site with 1&1? I had a customer in the middle of a sale when it happenned! Grrrr! Link to comment Share on other sites More sharing options...
limon994 Posted January 18, 2014 Share Posted January 18, 2014 Hello, Sorry for my late reply as yesterday was my day-off. Actually I have figured out this problem was occurred when other files are included by any module file and if that included file does ended with ?> the site went blank. No, I do not often lose access to our site with 1&1. Thanks, 1 Link to comment Share on other sites More sharing options...
LBPC Posted January 21, 2014 Author Share Posted January 21, 2014 Aaaarggh!! It's happenned again!! Actually I have figured out this problem was occurred when other files are included by any module file and if that included file does ended with ?> the site went blank. I'm sorry, I have no idea what that means. Just to specify, I'm getting a page like attached. I was updating product weights when it happenned this time. Any ideas? Link to comment Share on other sites More sharing options...
LBPC Posted January 21, 2014 Author Share Posted January 21, 2014 Please help! Now I can access everything accept my homepage... I just have a blank page now. My site: www. laboulangeriep ourchiens .com (no spaces!) Link to comment Share on other sites More sharing options...
vekia Posted January 21, 2014 Share Posted January 21, 2014 for me your homepage works well: 1 Link to comment Share on other sites More sharing options...
LBPC Posted January 21, 2014 Author Share Posted January 21, 2014 HI, thanks for checking. Yes, it seems to go offline for 40mins to 2 hours from what I can gather. Each time I've checked with various devices and from different locations and it's down on all of them. It varies - either the "Oops! Something went wrong!" or I can access all pages except homepage (in either language). Very strange. Any ideas why this would keep happening? Link to comment Share on other sites More sharing options...
vekia Posted January 22, 2014 Share Posted January 22, 2014 maybe you've got some limitations on your hosting account (like available CPU units etc, memory etc.) so after exceeding these limitations - maybe your hoster disable possibility to view website? if i were you, i will ask them about that it's worth to check it. 2 Link to comment Share on other sites More sharing options...
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