Jump to content

"Payment Failed" Invoices appearing in Invoice Generator?


Recommended Posts

Hi There,

 

I have a client running Prestashop and they receive in the region of 200 - 400 order per day. At the moment they use the bulk invoice generator each morning to print off all invoices for the previous day (well more like 3 days ago now) and then the printed invoices are used to track orders through from manufacture to packing and shipping.

 

The problem we have is that right now "Payment Failed" orders are included in the invoice list when we generate a date range which means these orders are being incorrectly processed and only being picked up when we come to update the shipping details. I know that the "generate by status" method allows tou to pick statuses but without a date filter this covers too many invoices for it to be practical to us - the invoice list would be in the 1000s and would defintitely crash the server when it tried to build the pdf.

 

Is there anyway I can excluded "Payment Failed", "Cancelled", etc. statuses from the invoice generator when using a date range?

 

Thanks very much,

 

Olly

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...