pandorrah Posted January 8, 2014 Share Posted January 8, 2014 I have successfully created a Cart Rule (voucher) and activated it, but it does nót show up in the checkout process. In customer details, the voucher (Cart Rule) is visible and activated. Link to comment Share on other sites More sharing options...
pandorrah Posted January 8, 2014 Author Share Posted January 8, 2014 I believe the problem may be in shopping-cart.tpl, i think... Link to comment Share on other sites More sharing options...
vekia Posted January 9, 2014 Share Posted January 9, 2014 hello please verify your database, check ps_configuration table and search for field with name: "PS_CART_RULE_FEATURE_ACTIVE" value of this param must be "1" Link to comment Share on other sites More sharing options...
Izzyurrita Posted January 11, 2014 Share Posted January 11, 2014 Hi there ! I have the same problem as pandorrah, but I would not know how to check the parameter you are suggesting in the DB. Can you please explain in detail? Thanks, Izzyurrita Link to comment Share on other sites More sharing options...
vekia Posted January 11, 2014 Share Posted January 11, 2014 hello have you got an access to database manager software like PhpMyAdmin ? Link to comment Share on other sites More sharing options...
Izzyurrita Posted January 12, 2014 Share Posted January 12, 2014 No idea to be honest ;( Link to comment Share on other sites More sharing options...
vekia Posted January 12, 2014 Share Posted January 12, 2014 so it will be a bit hard to help any chance to get an access to your back office? i can check it with some custom tools Link to comment Share on other sites More sharing options...
Izzyurrita Posted January 12, 2014 Share Posted January 12, 2014 I know ... yes of course, I can give you all the access ... but better on private email? tell me what you need ... thanks so much! Link to comment Share on other sites More sharing options...
vekia Posted January 12, 2014 Share Posted January 12, 2014 you can send me an email to: Link to comment Share on other sites More sharing options...
Ster Posted January 16, 2014 Share Posted January 16, 2014 hello please verify your database, check ps_configuration table and search for field with name: "PS_CART_RULE_FEATURE_ACTIVE" value of this param must be "1" Hi Vekia, I also have the same problem. I activated an cart rule but i don't see the area on the checkout page where to put in the discount code. In my DB the value is "1" Do you have any idea what the solution can be? Thx. Gr. Reinier www.ster-sieraden.nl version 1.5.6.0 Link to comment Share on other sites More sharing options...
vekia Posted January 17, 2014 Share Posted January 17, 2014 Hi Vekia, I also have the same problem. I activated an cart rule but i don't see the area on the checkout page where to put in the discount code. In my DB the value is "1" Do you have any idea what the solution can be? Thx. Gr. Reinier www.ster-sieraden.nl version 1.5.6.0 Link to comment Share on other sites More sharing options...
Ster Posted January 17, 2014 Share Posted January 17, 2014 Hi Vekia, It works now. Strange i changed nothing but it seems that time solves the problem. Can it be a cache thing or maybe compile? Thx for showing. Good weekend Link to comment Share on other sites More sharing options...
Ster Posted January 18, 2014 Share Posted January 18, 2014 Hi Vekia, Here i'am again. Yesterday i looked on my mobile phone (android) and there it works. Now i want to make a real voucher for customers but on my laptop (Windows 7) i don't see the voucher area. And there is another strange difference between Android and Windows 7. On Android also the Paypal fast checkout is visible but not on Windows 7 (see the attached files for an idea). It seems to be a problem with different browsers.Wich browser did you use to look at it? Do you haven any idea where to look to fix this? Thx for your help. Link to comment Share on other sites More sharing options...
Ster Posted January 18, 2014 Share Posted January 18, 2014 Hi Vekia, Here i'am again. Yesterday i looked on my mobile phone (android) and there it works. Now i want to make a real voucher for customers but on my laptop (Windows 7) i don't see the voucher area. And there is another strange difference between Android and Windows 7. On Android also the Paypal fast checkout is visible but not on Windows 7 (see the attached files for an idea). It seems to be a problem with different browsers.Wich browser did you use to look at it? Do you haven any idea where to look to fix this? Thx for your help. Problem solved. Seems to be a cache/plugin thing on my laptop. I cleared the cash and history and it works now. Thx again. Link to comment Share on other sites More sharing options...
Izzyurrita Posted January 22, 2014 Share Posted January 22, 2014 Hi there, The problem has not been solved on my end yet and I did not receive an answer yet that will allow me to understand what I am supposed to change so that the cart appears in the check-out. Would somebody out there be able to help, please? Thank you for your support ! Izz Link to comment Share on other sites More sharing options...
Ster Posted January 22, 2014 Share Posted January 22, 2014 Hi there, The problem has not been solved on my end yet and I did not receive an answer yet that will allow me to understand what I am supposed to change so that the cart appears in the check-out. Would somebody out there be able to help, please? Thank you for your support ! Izz Hi Izz, Have you tried if it works in another browser? I only needed to clean the Cookies and Plugin history in my browser. It worked for me. I hope it will help you. Gr. Reinier Link to comment Share on other sites More sharing options...
Izzyurrita Posted January 22, 2014 Share Posted January 22, 2014 Hi Ster, Thanks for your answer. I did clean up everything and also tried other vouchers, but still not working. I hope somebody is able to help me out Cheers, Izz Link to comment Share on other sites More sharing options...
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