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Problem with Multisafepay payment module


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We're in 1.4.9 and one of the payment modules is the Multisafepay one where buyers can pay with credit card.

 

There's something very annoying with this module. From customers who initialized a payment with Multisafepay but didn't proceed 100%, I receive an new order with "Expired" Status after about 1 month in Prestashop. These orders come in at about 5am each day.

 

Example to clarify: a customer ordering in my prestashop on December,4th and trying to pay with Multisafepay but not completing the payment, comes back in my prestashop on January,4th around 5 am with a new order status "expired".

 

How come and how can I solve this??

 

regards and best wishes :)

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