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cannot add new product and categories


jay88

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Hi everyone, I'm having problem with my prestashop back office. I'm using latest PS 5.6.1. the problem is i cannot add new product or category. everytime I try to do that it will go to login page.

I had contact my hosting(inmotion) help chat. they had check my web and told me nothing wrong. maybe my browser fault. but I dont know for certain. 

i had look on past topic and they say about cookies. 

hope you guys can help me. thanks in advance

 

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Did you try first to clear cookies?

If this does not help activate browser dev console and inspect if you got any javascript errors ...

 

I concur with what you have read. It is most certainly cookie related. PM for providing BO access to investigate further.

 

And merry christmas

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