CieJePro Posted December 2, 2013 Share Posted December 2, 2013 I cannot seem to figure out why I can't get beyond this, but I have product in my catalog, I have a valid carrier and shipping rules including picking up at my "store", and I continue to get "No available carriers" message when trying to check out. I have tried different addresses, enabling all zones, though I only actually want US and Canada in North America. I have attempted enabling every single thing I can think of. Would prefer to simply deactivate the shipping portion and handle it internally for now, but don't know how. I don't know where else to look to resolve this problem, but until this is fixed I cannot enable my store. I would sincerely appreciate some urgent assistance on this. Thanx in advance. Link to comment Share on other sites More sharing options...
CieJePro Posted December 2, 2013 Author Share Posted December 2, 2013 I should also note that I do not have the multi-store option enabled at this point. I have gone through ALL of the localization panels and do not seem to find anything I have missed. Link to comment Share on other sites More sharing options...
cong2013 Posted December 3, 2013 Share Posted December 3, 2013 (edited) I don't know where else to look to resolve this problem, but until this is fixed I cannot enable my store. I would sincerely appreciate some urgent assistance on this. 1.5.6.0 same problem here, I'v set all zones, assigned carriers, assigned countrys to zones. Somethings is terrible wrong here, MAYDAY EDIT: It seems to effect only countrys with states defined..... (USA, CDN, Mexico...) EDIT2: Solved, at least for me: the states within countrys have to be assigned to zones too.. Edited December 3, 2013 by cong2013 (see edit history) Link to comment Share on other sites More sharing options...
CieJePro Posted December 4, 2013 Author Share Posted December 4, 2013 I tested out a default installation of Prestashop and there everything works. So it begs the question of what step in setting it up is "breaking" shipping. So even when not change the carriers options, some step somewhere in the setup is breaking something, I just haven't figured out what. I am now losing sales because of this and cannot enable my shop. Very disappointed Link to comment Share on other sites More sharing options...
kalokki Posted December 9, 2013 Share Posted December 9, 2013 (edited) After update 1.5.6.1, then start to come this problem "No available carriers" and now this must be corrected quickly, but how? I try to enable all zones and remove zones and greated again, same I try to do Carrier, but nothing helps. I changed standard five-step checkout process and enable Shipping Estimate module and it is working, jippii....but only short time and then disappeared, damn, still more kicking, maybe I find something... Edited December 9, 2013 by kalokki (see edit history) Link to comment Share on other sites More sharing options...
kalokki Posted December 10, 2013 Share Posted December 10, 2013 SOLVED Stock > Warehouses Click Edit your Warehouse Click Carriers Box your Carrier like Post, then Save Tadaa, it is working! Because, when you see it there, is not not yet selected, you have to clicked and then saved and only this way is really selected!! Link to comment Share on other sites More sharing options...
chevy2002 Posted December 30, 2013 Share Posted December 30, 2013 Hi I'm new to prestashop, I have version 1.5.6.1 but can't find Stock so I can edit the warehouse. Link to comment Share on other sites More sharing options...
CieJePro Posted December 30, 2013 Author Share Posted December 30, 2013 Under Preferences --> Products You must enable stock and advanced stock mgmt Link to comment Share on other sites More sharing options...
chevy2002 Posted December 30, 2013 Share Posted December 30, 2013 (edited) Stock and advanced stock mgmt. is enable. found it thanks. Edited December 30, 2013 by chevy2002 (see edit history) Link to comment Share on other sites More sharing options...
chevy2002 Posted December 31, 2013 Share Posted December 31, 2013 On certain products I am still receiving the free shipping in my cart after I log in. these are the same products that I am receiving the message "No available carriers". this is still happening after the Stock and advanced stock mgmt.enable and placed a check on the carrier under Warehouse. any assistant is appreciated. Thanks Link to comment Share on other sites More sharing options...
kalokki Posted January 3, 2014 Share Posted January 3, 2014 If only some products do that, then do you choose warehouse inside product (edit product) "Warehouses" place? All products have to choose warehouse what they use to check stock. Link to comment Share on other sites More sharing options...
chevy2002 Posted January 3, 2014 Share Posted January 3, 2014 Yes, all product it within warehouse Link to comment Share on other sites More sharing options...
kalokki Posted January 3, 2014 Share Posted January 3, 2014 Really interesting, what happens if you create a new product,'s is working correctly? Link to comment Share on other sites More sharing options...
benjamin utterback Posted January 3, 2014 Share Posted January 3, 2014 Yes, all product it within warehouse Make sure that you don't additionally have any stock in the Catalog>Products>Edit Product>Quantities. That can change things. Link to comment Share on other sites More sharing options...
chevy2002 Posted January 4, 2014 Share Posted January 4, 2014 when I create a new product sometimes it works and sometime it don't. which is weird. Also,Don't have any stock in quantities Link to comment Share on other sites More sharing options...
kalokki Posted January 4, 2014 Share Posted January 4, 2014 Do you upgrade to 1.5.6.1 version or Install direct 1.5.6.1?, because sometimes upgrades don't go right and then can get weird problems. Link to comment Share on other sites More sharing options...
kalokki Posted January 4, 2014 Share Posted January 4, 2014 Check Shipping, what is default carrier? I have a "Best Price" Link to comment Share on other sites More sharing options...
chevy2002 Posted January 4, 2014 Share Posted January 4, 2014 (edited) same here, Actually I tried different selection and still have the same issue. I install directly 1.5.6.1 Edited January 4, 2014 by chevy2002 (see edit history) Link to comment Share on other sites More sharing options...
kalokki Posted January 9, 2014 Share Posted January 9, 2014 ""create new product sometimes it works and sometime it don't. which is weird."" This is really weird and very diffucult to solve... what happend if you use this working product and use duplicate option to create new product, do this works all the time?, because maybe only Add New.. Product action make something wrong.I have made one product that I using all time to create new product using the Duplicate options, and I don't have any problems. Link to comment Share on other sites More sharing options...
archetypevaportanks Posted January 23, 2014 Share Posted January 23, 2014 Hello, I am having pretty much the same issue, with the no carrier available message as well. I have done a lot that I have found in the forum. like going to the Warehouse tab under the stock tab and selecting carriers, which seemed to work for others. But not for my store. If someone could help me the url I am working on is www.archetypevaportanks.com/store If you could take a look see if you can find a solution. I have gone every which way trying to figure this out. Had it working a couple of weeks ago. but these darn updates. Link to comment Share on other sites More sharing options...
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