Upload shipping label for customer in backend

[weckie]

Hi,

 

I want to be able to upload the shipping label.

 

How can achieve that.

 

 

I know when a customer write a message i will come in the backend.

Answering this massege from backen it gives you an option to upload a file, i can add the shipping label then, and customer will recieve it by email.

 

But this is only possible when a customer has sent a message.

 

When i sent a message from backend to customer, then there is no possibilty to upload a file whatsoever.

 

I want to be able to sent a file to customer, even when they did not write a message.

 

Thanks

Weckie