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Upload shipping label for customer in backend


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I want to be able to upload the shipping label.


How can achieve that.



I know when a customer write a message i will come in the backend.

Answering this massege from backen it gives you an option to upload a file, i can add the shipping label then, and customer will recieve it by email.


But this is only possible when a customer has sent a message.


When i sent a message from backend to customer, then there is no possibilty to upload a file whatsoever.


I want to be able to sent a file to customer, even when they did not write a message.




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