alteregodiego Posted October 31, 2013 Share Posted October 31, 2013 (edited) Hi, everyone. I have a problem with my 1.5.6 installation: when checking out, I'm asked to chose shipping carriers twice: once on the first step (Summary) and then again on step 4 (Shipping). I've checked out as a guest in the store, and then as a registered user, it didn't make any difference. I snooped around the forum but couldn't find any info. Thanks for any help. Edited October 31, 2013 by alteregodiego (see edit history) Link to comment Share on other sites More sharing options...
tomerg3 Posted October 31, 2013 Share Posted October 31, 2013 The first one is a preview (when you're not registered yet). You can switch to a 1 step checkout instead of 5, and simplify the whole process (Preferences->order). Link to comment Share on other sites More sharing options...
alteregodiego Posted October 31, 2013 Author Share Posted October 31, 2013 The first one is a preview (when you're not registered yet). You can switch to a 1 step checkout instead of 5, and simplify the whole process (Preferences->order). Thanks for answering, Tom! It's kinda weird that if it's a preview it lets the customer choose a shipping method, and then asks him to choose again. I tried one page checkout but then it won't let me select a payment method, the image of my payment method loads (Redsys) but isn't clickable. So, as of now, neither way seems to work for us :/ The 5 step lets us sell but with that double shipping selection gives the customer the idea that it has a glitch or a bug, and the second doesn't let the user pay Link to comment Share on other sites More sharing options...
tomerg3 Posted October 31, 2013 Share Posted October 31, 2013 Well, you should get that payment issue fixed then. Try contacting the module creator for support. Link to comment Share on other sites More sharing options...
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