[SOLVED] Items adding to cart, then empty again ?

[Ray UK]

Hi,

We have recently had lots of people saying they are adding items to our cart, then when they change page or go to checkout, the cart is empty again :/

 

I know this was a bug in 1.4, but does anybody know why this could be happening in our PS.1.5.4 store ?

 

But I have just gone on to test, and it worked ok for me.

 

Our site is www.no-match.co.uk if you need to test.

 

Thanks for any help.

[Shila]

I have this problem to (in v 1.5.3.1), and worked every solution I could find in forum and bugtracer, but can't find a solution that fixes the problem.

[vekia]

Hi,

We have recently had lots of people saying they are adding items to our cart, then when they change page or go to checkout, the cart is empty again :/

 

I know this was a bug in 1.4, but does anybody know why this could be happening in our PS.1.5.4 store ?

 

But I have just gone on to test, and it worked ok for me.

 

Our site is www.no-match.co.uk if you need to test.

 

Thanks for any help.

 

i tested your website and cart works well! 

[vekia]

I have this problem to (in v 1.5.3.1), and worked every solution I could find in forum and bugtracer, but can't find a solution that fixes the problem.

 

please share url to your store, i will check it

[Ray UK]

Hi Vekia,

 

Yes it seems to be working at the moment. The problem just happens every now and then, and when it does I tried numerous things and found the only way to stop it happening was to change the ciphering to blowfish class and back again, which resets the cookies and then it works fine.

Its not a cookie issue on my computer, or customers because when it happens, it doesnt only happen to 1 person.

[vekia]

nice, thank you for confirmation,

thread marked as [solved]

 

with regards,

Milos