thepaperstash Posted September 5, 2013 Share Posted September 5, 2013 okay so yesterday i spend most of the day adding products to my shop, i added the price item weight and the details for the products, so a short line of information and then another box full of more detailed information, i have logged on today to dry and duplicate some information only to find that all the information i spent yesterday entering has now gone? does anyone know what could have happened ? Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 5, 2013 Share Posted September 5, 2013 Hi thepaperstash, That is strange, nothing you did yesterday is the same? How many PrestaShop installations do you have and of what versions? Link to comment Share on other sites More sharing options...
thepaperstash Posted September 5, 2013 Author Share Posted September 5, 2013 (edited) Hi, im using the latest version 1.5 i only have this 1 instalation. and nope all the information i added has disapeard. i am also now adding products and it isnt saving them !!! Edited September 5, 2013 by thepaperstash (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 5, 2013 Share Posted September 5, 2013 Strange, turn off cache in Admin -> Advanced -> Performance .. Also, you may want to contact your hosting provider and see if they have mod_security enabled, it should be disabled. Overall, this is a server configuration error, or the way your MySQL connection is configured. If your MySQL user has a read-only access, you will not be able to save any changes. Link to comment Share on other sites More sharing options...
thepaperstash Posted September 5, 2013 Author Share Posted September 5, 2013 okay ive done all that, logged out and logged back in, im still having the same problems ? ive just tried to add a new product to my store andd its not even showing in my products list. Link to comment Share on other sites More sharing options...
benjamin utterback Posted September 5, 2013 Share Posted September 5, 2013 You have some sort of server issue. I would contact your host to make sure that mod_security is not enabled. Also, check to make sure that your MySQL permissions are set accordingly to have read and write access. Link to comment Share on other sites More sharing options...
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