Added products and now the details for the products have dissapeard

[thepaperstash]

okay so yesterday i spend most of the day adding products to my shop, i added the price item weight and the details for the products, so a short line of information and then another box full of more detailed information, i have logged on today to dry and duplicate some information only to find that all the information i spent yesterday entering has now gone? does anyone know what could have happened ?

[benjamin utterback]

Hi thepaperstash,

 

   That is strange, nothing you did yesterday is the same? How many PrestaShop installations do you have and of what versions? 

[thepaperstash]

Hi, im using the latest version 1.5 i only have this 1 instalation. and nope all the information i added has disapeard.

 

i am also now adding products and it isnt saving them !!!

Edited September 5, 2013 by thepaperstash (see edit history)

[benjamin utterback]

Strange, turn off cache in Admin -> Advanced -> Performance ..

 

Also, you may want to contact your hosting provider and see if they have mod_security enabled, it should be disabled. Overall, this is a server configuration error, or the way your MySQL connection is configured.

 

If your MySQL user has a read-only access, you will not be able to save any changes.

[thepaperstash]

okay ive done all that, logged out and logged back in, im still having the same problems ? ive just tried to add a new product to my store andd its not even showing in my products list.

[benjamin utterback]

You have some sort of server issue. I would contact your host to make sure that mod_security is not enabled. Also, check to make sure that your MySQL permissions are set accordingly to have read and write access.