hippooflove Posted August 31, 2013 Share Posted August 31, 2013 Please can anyone tell me why when I click on the modules tab in the BO, no modules are shown. what can I do to rectify this. I need to upgrade my version and add a new theme but cannot do it without being able to click on the appropriate modules. thanks Barry Link to comment Share on other sites More sharing options...
El Patron Posted August 31, 2013 Share Posted August 31, 2013 one or more modules is taking an error... use this simple guide to get the error, then search to see if you can find the cure... http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
Pronux Posted August 31, 2013 Share Posted August 31, 2013 (edited) When was the last time you were able to see the modules? Did you change / install "something" after it? Edited August 31, 2013 by Pronux (see edit history) Link to comment Share on other sites More sharing options...
hippooflove Posted August 31, 2013 Author Share Posted August 31, 2013 Hi Yes the whole site crashed today and has had to be reinstalled by the hosting company. They have been excellent but it has been stressful. I upgraded my site a few weeks ago and have now found out that the theme has not been designed for the upgrade. So I needed to find a new theme. When changing the theme the whole lot just disappeared I know have the site back, with the old theme but now cannot see the modules to change the theme. it is 1.4.11 Barry Link to comment Share on other sites More sharing options...
vekia Posted August 31, 2013 Share Posted August 31, 2013 @hippooflove have you followed El Patron's suggestion above? if so, any error appeared for you there? Link to comment Share on other sites More sharing options...
hippooflove Posted September 1, 2013 Author Share Posted September 1, 2013 At the moment simply answer is no. I tried to upgrade to newer version 1.5.4. now I have the back in log in page and when i press log in the whole screen goes blank. When I look in the cpanel at my files I am showing the version that El Patron said I should find for the below 1.5.3. which is baffling as I just upgrade to 1.5.4. When I change the code nothing happens. I am waiting for my hosting to reload the older version back again. Then I will retry. any suggestions to get the bo back while I am waiting. Link to comment Share on other sites More sharing options...
hippooflove Posted September 1, 2013 Author Share Posted September 1, 2013 Hi all I have made the changes to the config file as stated but when I press the module tab I still only get a blank page under the tabs. I cannot see any error messages. should they appear here? Barry Link to comment Share on other sites More sharing options...
hippooflove Posted September 2, 2013 Author Share Posted September 2, 2013 (edited) Hi all Finally got it all reinstalled and still have no modules showing in BO. BUT no getting an error message when following El Patrons instructions. it is Parse error: syntax error, unexpected T_CLASS in/home/indiemus/public_html/www.homesteadandgarden.co.uk/modules/fianetfraud/lib/kernel/CertissimXMLElement.class.php on line 1 can anybody help me now please. Barry PS I am probably worrying about nothing but having just looked in the file above it is talking about children in the file as far as I can see. Please could somebody help me urgently on this. thanks Edited September 2, 2013 by hippooflove (see edit history) Link to comment Share on other sites More sharing options...
hippooflove Posted September 2, 2013 Author Share Posted September 2, 2013 Loaded a new Fianetfraud module to try to sort and now getting the following error Fatal error: Call to undefined function phpdefine() in /home/indiemus/public_html/www.homesteadandgarden.co.uk/modules/kwixo/lib/includes/includes.inc.php on line 1 goes from bad to worse. oops Barry Link to comment Share on other sites More sharing options...
vekia Posted September 2, 2013 Share Posted September 2, 2013 your errors are related to modules that you use. question is: you want to use these modules? it looks like these modules aren't fully compatibile with your prestashop version Link to comment Share on other sites More sharing options...
hippooflove Posted September 2, 2013 Author Share Posted September 2, 2013 (edited) Hi Vekia These are 2 modules that came in the 1.4.11 package. What should I do with them. Delete? I cannot disable them as I do not have any modules showing in my BO How can I reinstall a new version of 1.4.11. I do not seem able to be able to find a way. Barry Edited September 2, 2013 by hippooflove (see edit history) Link to comment Share on other sites More sharing options...
hippooflove Posted September 2, 2013 Author Share Posted September 2, 2013 Hi I just renamed Kwixo and the modules have reappeared. lets hope thats sorted. Barry Link to comment Share on other sites More sharing options...
vekia Posted September 2, 2013 Share Posted September 2, 2013 you can also remove them from your /modules/ directory. it's better, because they will not be loaded (you will have more free RAM memory) Link to comment Share on other sites More sharing options...
Dzinyna Posted March 31, 2014 Share Posted March 31, 2014 Hi,I got exactly the same problems as you hippooflove. As I understand, to remove fianetfraud and kwixo modules is better way to fix these problems. Because when did I removed these folders from module folder in BO I can see all modules, unlike it was before (whan clink on module I got blank page with no error defined, there helped El Patron post) Link to comment Share on other sites More sharing options...
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