bsm Posted July 30, 2013 Share Posted July 30, 2013 Help please. Presta 1.5.4.1 multistore enabled. two stores - 2 domains: (main without www.) mydomain.es mydomain.it automatically redirect to canonical URL - on problem: from www.mydomain.es redirect to mydomain.es - perfect! from www.mydomain.it redirect to mydomain.es -wrong... where is the problem? thanks Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 Hi bsm, when you say "from" ... what do you mean? When you go to your .it domain it redirects you to the .es domain? Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 (edited) If I put in browser mydomain.it - it work correct, but if I put www.mydomain.it - it redirect to mydomain.es Edited July 30, 2013 by bsm (see edit history) Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 Hi bsm, when you say "from" ... what do you mean? When you go to your .it domain it redirects you to the .es domain? I can send you full domain addresses on PM Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 Hi bsm, what happens if you remove all www's from your preferences. By the way, before you touch the SEO and URL's preferences, make sure to confirm a backup of your database and PrestaShop files. Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 domain names sent on PM Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 just exchange in multishop - shop url - mydomain.it with www.mydomain.it and now when you put in browser www.mydomain.it - works correct, when you put mydomain.it - redirect to mydomain.es Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 You have tried to take out the www's from both urls? The first suggestion I have is to try different combinations in that preference. Try: mydomain.es mydomain.it with Canonical URL both on and off. Try: www.mydomain.es mydomain.it with canonical url both on and off Try: www.mydomain.es www.mydomain.it with canonical url both on and off Try: mydomain.es www.mydomain.it with canonical url both on and off Remember! Before you touch the SEO and URL's preferences, make sure to confirm a backup of your database and PrestaShop files. Keep me posted. Thank you! Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 Just tested all version. Unfortunately nothing changed - mydomain.it or www.mydomain.it (depend on which was set as shop URL) always redirect to mydomain.es Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 Hi bsm, do you have permissions to change your htaccess file? Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 never touched places like this Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 Hi bsm, if you could please check under Advance Parameters>Multistore>mydomain.it and tell me what URL's you have added for this shop. Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 non-www version I have 3 more domains , just checked one more - all of them are redirected to mydomain.es Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 Hi bsm, if you could, at that same page select "Add a new URL" and add the www. to it. So for that shop you should have two URL's one with www and one without www 1 Link to comment Share on other sites More sharing options...
bsm Posted July 30, 2013 Author Share Posted July 30, 2013 works!!! this is it! so simple... thanks a lot Link to comment Share on other sites More sharing options...
benjamin utterback Posted July 30, 2013 Share Posted July 30, 2013 Hey that's great to hear! I'm glad I could help. Thank you for working with me to solve this problem. I'm going to mark this thread as SOLVED. Happy Selling! Let me know if you have any more questions related to this, if not, I will close this thread. Please make a new thread for a new question Link to comment Share on other sites More sharing options...
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