Inpromark Posted July 25, 2013 Share Posted July 25, 2013 I'm having a trouble to log in or go on the index page of my site after configuring the multistore. I had to do something wrong and now I cannot go back. At any time I try to go to the back end or just a domain I get redirected to store link (http://mydomain.co.uk/store/) and get a blank page. Can you help me please as I did not find any help on forum. I have to probably change some files in my database but I don't know what. I'll appreciate any help. Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted July 25, 2013 Share Posted July 25, 2013 Hi, blank page shows after some errors on the page, you need to enable DEV_MODE: http://blog.belvg.com/showing-php-and-sql-errors-and-debugging-a-blank-white-page-in-prestashop.html Regards Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 Thank you Alex but I don’t have those codes in my /config/config.inc.php. Maybe is because I have the latest Presta version ant those instructions are for 1.5.3 Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted July 25, 2013 Share Posted July 25, 2013 (edited) In Prestashop 1.5.3 and later you need to edit config/defines.inc.php. Find the following line /* Debug only */ define('_PS_MODE_DEV_', false); Edited July 25, 2013 by Alexander Simonchik (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted July 25, 2013 Share Posted July 25, 2013 Hi, blank page shows after some errors on the page, you need to enable DEV_MODE: http://blog.belvg.co...prestashop.html Regards The need to update their blog as it's incorrect. It should state releases below 1.5.3 update config.inc Here is yet another posting on how to get debug information. http://www.prestashop.com/forums/topic/224525-how-to-get-debug-information-for-500-error-or-blank-page/ Link to comment Share on other sites More sharing options...
El Patron Posted July 25, 2013 Share Posted July 25, 2013 did you install prestashop into '/store/'? Link to comment Share on other sites More sharing options...
Alex Simonchik BelVG Posted July 25, 2013 Share Posted July 25, 2013 Hi El Patron, please take a look: http://clip2net.com/clip/m226647/1374755093-clip-60kb.png I think a little misunderstanding is happens Link to comment Share on other sites More sharing options...
vekia Posted July 25, 2013 Share Posted July 25, 2013 please share the url if it is possible, maybe the problem isnt related to the script errors Link to comment Share on other sites More sharing options...
El Patron Posted July 25, 2013 Share Posted July 25, 2013 Hi El Patron, please take a look: http://clip2net.com/...3-clip-60kb.png I think a little misunderstanding is happens yes, probably could use symbol like '<' 1.5.3...but I found it a bit confusing and I've seen others that have been referred to that nice blog also being confused. I'm sure they can make it more clear. It's a very nice blog. Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 The problem is probably not in the script error as it was working before. I just add another store into the multishop version and tried to configure the link. But unfortunately a had to set up somehow the redirecting and then any time I tried to go to the main shop it redirected me to the main-shop/shop/ and there is a blank page because the shop is not configured properly (I guess) . But my question is: how do I undo the changes so I can access the back end of the store and reconfigure it? Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 the url is http://steakshop.co.uk the back end url is http://steakshop.co.uk/mscz but any time I try to use the url, I'm redirected to http://steakshop.co.uk/dorset/ - which is the newly created store in multishop config Link to comment Share on other sites More sharing options...
El Patron Posted July 25, 2013 Share Posted July 25, 2013 when you stated you set up the redirecting, did you do this with your .htaccess file? Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 No, I'm was setting up all in presta back end Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 It is just me or somebody play with the layout setting of this forum? I have now dark blue background and all the links in bulleting. Link to comment Share on other sites More sharing options...
Pronux Posted July 25, 2013 Share Posted July 25, 2013 we also use multishop and we had some issues with the www. (www.example.com worked, example.com didn't...) try: www.steakshop.co.uk/mscz/ 2 Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 El. To answer your first question - I did not install another Prestashop in to the “/store” (/Dorset) I have just create store under multistore option in a second Group. So I should have currently 2 groups. First group has only main store (steakshop.co.uk.) and the second group has now one store named Dorset that should be shown as “steakshop.co.uk/dorset”. The plan was that in the second group will be all those stores and the first group will have just the main store (behave as a catalogue) Hope you understand Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 Great Pronux! I have tried use the url http://www.steakshop.co.uk/mscz and I can finaly log into the back end now. Link to comment Share on other sites More sharing options...
Pronux Posted July 25, 2013 Share Posted July 25, 2013 great! I'm still a PS-newbie. I think it would be useful if a pro could test this problem and report it, if it's a bug. Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 OK .. I have fixed the problem with the redirecting and now the site links are working: http://steakshop.co.uk/index.php and http://steakshop.co.uk/dorset. But as you can see the shop "Dorset" shows "404". What should I do to get it right? Link to comment Share on other sites More sharing options...
Inpromark Posted July 25, 2013 Author Share Posted July 25, 2013 To let you all know how the problem started - I have accidentally assign the url steakshop.co.uk/dorset in Shop URLs > Edit > URL option to other group (default group/steak shop) instead to group "stores/Dorset" Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts