Richieh Posted July 7, 2013 Share Posted July 7, 2013 hello, I have installed a "back to top" module that enables me to automatically scroll to the top once the button is clicked. I'm having issues where it will show up on subcategories, CMS and the main home pages but it will not load on main products page (ex. such as when just clicking on apparel rather than its subcategories.) Is there a way to fix this? Thank you, Rich ------------------------ my site : http://www.totowaairsoft.com Link to comment Share on other sites More sharing options...
PSfever.com Posted July 7, 2013 Share Posted July 7, 2013 Hi, can you look into the BackOffice to check, whether there are no exceptions? Go to Modules - Modules position and look for this modul (I don't know where it's hooked, could be footer, rightcolumn, centercolumn or top of pages). There might be an exception, so that the module won't show up on p.e. category.php pages.. Link to comment Share on other sites More sharing options...
Richieh Posted July 7, 2013 Author Share Posted July 7, 2013 I checked my backend and it's hooked up to "top of pages" There are no exceptions linked to the hook. I'm not sure what is causing this issue. Thanks, Rich Link to comment Share on other sites More sharing options...
vekia Posted July 7, 2013 Share Posted July 7, 2013 the problem is strictly related to the block layered navigation module and its .js file. Can you please turn this module off ? (for test purposes) Link to comment Share on other sites More sharing options...
Richieh Posted July 10, 2013 Author Share Posted July 10, 2013 Hello, Thank you very much! That seemed to have solved this problem! Rich. Link to comment Share on other sites More sharing options...
vekia Posted July 10, 2013 Share Posted July 10, 2013 the next question: you want to use block layared navigation module? or you don't? Link to comment Share on other sites More sharing options...
Richieh Posted July 10, 2013 Author Share Posted July 10, 2013 Hi, Perhaps in the future I would like to. If I did re-enable it I presume it would give me the same issue? Rich. Link to comment Share on other sites More sharing options...
vekia Posted July 10, 2013 Share Posted July 10, 2013 unfortunately yes, but maybe the new version will be released with issue fix Link to comment Share on other sites More sharing options...
Richieh Posted July 10, 2013 Author Share Posted July 10, 2013 Hi, I am using a customized template and have made many changes within the css and tpl files. If we update to the new version, will it effect any of the changes? Rich. Link to comment Share on other sites More sharing options...
vekia Posted July 10, 2013 Share Posted July 10, 2013 i think that the issue was related to the modifications, but im not sure at all anyway, if in the future you will want to use the module, let us know, we will try to help as always :-) i marked this thread as [solved] regards Link to comment Share on other sites More sharing options...
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