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Hello, I get this message after trying to save translations... What is the problem???????

 

 

Forbidden

 

You don't have permission to access /shop/adminXXXX/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

Thank you,

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Hello, I get this message after trying to save translations... What is the problem???????

 

 

Forbidden

 

You don't have permission to access /shop/adminXXXX/index.php on this server.

Additionally, a 404 Not Found error was encountered while trying to use an ErrorDocument to handle the request.

 

Thank you,

 

 

Try to revise the directive mod_security

 

Sorry for my English

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Nadie, thank you for the quick reply.

 

Do you have some more information about how do I do it? I guess it's on the .htaccess file which shoud be immediately under the prestashop directory (root). But what exactly should I write there???

 

Thanks...

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  • 1 month later...

Hi All

 

I have also been struggling with this issue.

I just upgraded from 1.5.2.0 to 1.5.4.1 and came across a setting I had never seen before in "Preferences > SEO & URLs"

 

In the "Set up URLs" tab I noticed this setting:-

 

"Disable apache mod security

Yes No

Some features could not work correctly with a specific configuration of apache mod security. We recommend to turn it off."

 

When I ticked "Yes" I was finally able to go to translations and edit them without the 403 errors.

 

Hope this works for you too!

 

Cheers

deepee

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  • 1 month later...

Hi there

 

that solution works.. but if I disable apache security I loose all my translations...

 

and if activate again i have presta translated again..

 

 

seems the apache is saving translations in "other" folder...

 

any suggestion to deactivate with "all translation" and update the rest translations and activate apache?

 

hope you understand

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