dustcollector Posted February 4, 2013 Share Posted February 4, 2013 (edited) Hi everyone, I recently did a upgrade to 1.5.3 and it was a disaster! Everything including my admin page and main website was blank! I followed the prestashop document and did a clean restoration. 1. Delete all folders from FTP connection to root folder 2. Delete tables from database 3. Restore 4. Restore by importing backup tables Everything went smoothly but now i'm having this error: Forbidden You don't have permission to access /xxxwebsite on this server. Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request. Could someone please advise what I should do??? Greatly appreciated! Thank you! Edited February 4, 2013 by dustcollector (see edit history) Link to comment Share on other sites More sharing options...
PascalVG Posted February 5, 2013 Share Posted February 5, 2013 looks like some folder/file permissions are wrong. I think in the installation manual they write about this, and how to set it up/change these: (some permission change command that looks like "CHMOD 644 ...." if I recall well). Be careful not to open up too much, as it makes your site vulnerable though! Link to comment Share on other sites More sharing options...
dustcollector Posted February 23, 2013 Author Share Posted February 23, 2013 Issue resolved!!! Do feel free to PM me for the contact that helped me resolved this issue! Link to comment Share on other sites More sharing options...
PascalVG Posted February 23, 2013 Share Posted February 23, 2013 Can you summarise what was the problem/solution? For educational purpose and others looking for solution for this problem... Thanks! Link to comment Share on other sites More sharing options...
dustcollector Posted February 26, 2013 Author Share Posted February 26, 2013 Can you summarise what was the problem/solution? For educational purpose and others looking for solution for this problem... Thanks! Hi, Sorry but I'm not a technically trained person and thus I ended up looking for professional help and apparently the database was also messed up. The backup file was saved but it was slightly corrupted even before the upgrading. Link to comment Share on other sites More sharing options...
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