karlb00 Posted January 3, 2013 Share Posted January 3, 2013 HI, I have a problem with Customer Loyalty and Rewards not displaying the correct loyalty points when I use it in conjunction with Combination Attributes. If I don't use Combination attributes and just display a single price for a product, the Loyalty points display correctly. I've setup the Customer Loyalty module so that its a ratio of £10 = 1 loyalty point. 1 point = £ 0.2 for the discount I have an attribute setup to display 3 different sizes and use a combination to display the 3 sizes. For example - 2.0 kg = £7.96 according to the setup it shouldn't offer any Loyalty points but my page is showing 5 loyalty points if you purchase. 7.5 kg = £26.99 according to the setup it should offer 2 Loyalty points but my page is only showing 1 loyalty point if you purchase. 15 kg = £47.99 according to the setup it should offer 4 Loyalty points but my page is only showing 3 loyalty points if you purchase. It doesn't make any sense and is driving me mad. Any idea how I go about resolving the issue or whats wrong with my configuration? Thank you in advance. Karl. Link to comment Share on other sites More sharing options...
karlb00 Posted January 9, 2013 Author Share Posted January 9, 2013 Someone? Anyone? Someone else on the planet must know the answer! Link to comment Share on other sites More sharing options...
cjrent Posted October 23, 2013 Share Posted October 23, 2013 (edited) take a look at this: http://forge.prestashop.com/browse/PSCFV-1453?page=com.atlassian.jirafisheyeplugin%3Afisheye-issuepanel#issue-tabs it looks like someone tried to fix it. i'm going to implement the changes to see if it helps. ***don't bother, it didn't work Edited October 23, 2013 by paditur (see edit history) Link to comment Share on other sites More sharing options...
cjrent Posted October 23, 2013 Share Posted October 23, 2013 Well I saw this issue tracker that says it was fixed in version 1.5.3.0 But the issues is still ongoing. Any news? http://forge.prestashop.com/browse/PSCFV-3764 Link to comment Share on other sites More sharing options...
obewanz Posted May 26, 2016 Share Posted May 26, 2016 Problem still exists in 1.6.1.4 - I had it working at one point, but after adding some new categories, and doing a reset on the module, it still does not display the correct verbage on the product page. It appears the points are being handled correctly in the cart though - if that is any concession. I really am at a loss over this Prestashop mess... I have spent 3 years trying to build a live working site with this application, and every single time ANYTHING is updated, something else breaks. And to make matters worse, they do not even monitor the forums for issues - that much is obvious as there are outstanding issues for YEARS! I thought I had it all worked out when I purchased the Panda Theme from SUNNYTOO, as that seemed to fix a lot of my problems, but now I am back to a core module problem with numerous claims to have been fixed in the forums, yet there are still old and new posts about the display problem on the product page. My guess is that it has something to do with the javascript, but that is not my forte, so I have no idea what to do to fix it now. GOOD LUCK! Link to comment Share on other sites More sharing options...
obewanz Posted May 26, 2016 Share Posted May 26, 2016 Oh yes, and they want you to spend $79.99 on a module "enhancement" that uses this as the core engine - if this isn't working, why the heck would I give anyone $80 when I already know the core that the enhancement uses doesn't work? Just makes no sense. Link to comment Share on other sites More sharing options...
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