firstforward Posted December 17, 2012 Share Posted December 17, 2012 Using Prestashop 1.4.7.0, my search has stopped, no error message just says cannot find item XXX. Where do I start to sort this out? Any help would be greatly appreciated. http://www.battery-sales.co.uk/ I have re-indexed the site, but no change. Link to comment Share on other sites More sharing options...
Valérie Assetskaya Posted December 17, 2012 Share Posted December 17, 2012 Hi, You need to check what you have got in search_index and search_word tables. Best regards. Link to comment Share on other sites More sharing options...
firstforward Posted December 18, 2012 Author Share Posted December 18, 2012 Further to your reply I have dropped the entire database and restored it to 3 different dates as far back as August (when I know it was working at that date), The restore goes perfectly but every time the search is the same.....not returning results, It is now restored back to today's date, should I delete the entire PS installation and restore that in the hope some files are corrupt? Link to comment Share on other sites More sharing options...
firstforward Posted December 18, 2012 Author Share Posted December 18, 2012 I have noticed when I look at the SQL tables search_index and search_word, they are empty and DO NOT CONTAIN a shop_ID. Any Ideas? Link to comment Share on other sites More sharing options...
vive Posted December 19, 2012 Share Posted December 19, 2012 the same thing happens to me I use 1.4.6.2 Link to comment Share on other sites More sharing options...
vive Posted December 19, 2012 Share Posted December 19, 2012 Use this solutions, it works http://www.prestashop.com/forums/topic/113190-search-for-the-front-and-back-office-are-two-different-animals-why-front-office-does-not-work-correctly-lost-sales/page__p__856337__hl__search_index__fromsearch__1?do=findComment&comment=856337 1 Link to comment Share on other sites More sharing options...
firstforward Posted December 19, 2012 Author Share Posted December 19, 2012 Use this solutions, it works http://www.prestasho...__1#entry856337 Thank you very much for that info, I really did not have a clue how to sort this but now after that fix it works just fine. Link to comment Share on other sites More sharing options...
Recommended Posts