bettapromota Posted November 28, 2012 Share Posted November 28, 2012 I installed the new version of the prestashop zip file for version 1.4.9 into the modules section and my entire website has disappeared. Can you please assist me? Link to comment Share on other sites More sharing options...
tdr170 Posted November 28, 2012 Share Posted November 28, 2012 Explain a little more, new Prestashop zip file? Did you install a new module, how did you install, what was the file. Link to comment Share on other sites More sharing options...
bettapromota Posted November 28, 2012 Author Share Posted November 28, 2012 I downloaded the zip file for the new Prestashop version 1.4.9 for update. I went to the module section and uploaded the zip file from my computer, and the entire site and back end have gone blank. www.thebrownstonewoman.com Link to comment Share on other sites More sharing options...
tdr170 Posted November 28, 2012 Share Posted November 28, 2012 That is not how you update a site, you update a site through the update module located in the Administration section of your modules, not upload a module from my computer. What version of Presta are you currently using, there should be a module under Administration called Autoupgrade module. Link to comment Share on other sites More sharing options...
kdesigns Posted January 2, 2013 Share Posted January 2, 2013 Can you tell me how you solved this problem. My website is doing the same thing after I upgraded to the latest version. I followed the instructions from an online post to download the auto upgrade module and install it from my computer. My website as well as the back office is showing a white page. How can I fix this? www.advantagemedicalequipmentandsupplies.com Link to comment Share on other sites More sharing options...
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