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Hello everyone

I had a serious problem that appears in my shop that is still under construction. I went to Advanced Parameters - Multistores and tried to create one sub shop to one of the specific language of my shop. Probably I was wrong to enter data fields. As a result: i lost access to my store and backoffice. It seems that the URL was lost and instead of going into www.historyjoy.comappears http://www.historyjo.../page-not-found.

 

And I can still see some information from backoffice but do not allow to do anything.

 

I have access to my cpanel but do not know how to fix the problem and regain access to my shop.

 

I am distressed. Is there anyone who can help me?

 

Rui

Edited by iuramado (see edit history)
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Hello everyone

I had a serious problem that appears in my shop that is still under construction. I went to Advanced Parameters - Multistores and tried to create one sub shop to one of the specific language of my shop. Probably I was wrong to enter data fields. As a result: i lost access to my store and backoffice. It seems that the URL was lost and instead of going into www.historyjoy.comappears http://www.historyjo.../page-not-found.

 

And I can still see some information from backoffice but do not allow to do anything.

 

I have access to my cpanel but do not know how to fix the problem and regain access to my shop.

 

I am distressed. Is there anyone who can help me?

 

Rui

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