Help! Firebug Error on Slow Store

[Samantha57820]

My client's store at www.boite-a-savon.com/shop is running slow ( they are complaining. It's a little slow for me but it's not too bad) so I searched through some topics on here for solutions. Here's what I've done:

 

1. I have forced compile off

2. Cache enabled

3. Memcache isn't available

4. on Hostgator server with SSL & dedicated IP

5. Webpage test for a product page shows:

 

 

Document Complete Fully Loaded Load Time First Byte Start Render Time Requests Bytes In Time Requests Bytes In First View 5.242s 1.056s 4.578s 5.242s 77 453 KB 6.573s 98 548 KB Repeat View 4.451s 3.886s 4.248s 4.451s 6 24 KB 5.272s 8 29 KB

6. I have all unused modules uninstalled and deleted

7. I've ran Firebug on all pages and the only error I am getting on ALL pages is

 

 

SyntaxError: syntax error

 

 

var CUSTOMIZE_TEXTFIELD = ;

 

When pulling the line up in code, it is this (red is line of error):

 

 

<script type="text/javascript">

 

var CUSTOMIZE_TEXTFIELD = ;

 

var customizationIdMessage = 'Customization #';

 

var removingLinkText = 'remove this product from my cart';

 

</script>

 

This script is between my Block Currencies Module and Block Cart Module.

 

Any idea on what's missing/incorrect with this line?

 

Also, The slider on the homepage ends up in the nav menu sometimes when you switch between pages and the homepage. It's random so I can't duplicate the issue on command. Using 1.4.7.3 and the Black and White free theme.

[clayton29657]

Hello Samantha just wanted to let you know the pages are loading ok on my end in Atlanta area but i may be close to a server hub. The slowest part that I could see is to open a specific product which still opens within 2 seconds so it's not as bad as the client may think.

 

Not so sure about the error wish I could help but I did want to test the speed. I would recommend if they are on a shared host depending on traffic volume to upgrade or use a cache program to help with image load.

 

Cheers and good luck with help on errors

[Samantha57820]

Updates: I regenerated images and moved them to the new PS image location suggested in the preference tab. site loads fine except in IE and Chrome.

 

The issues seem to only be in IE and Chrome. I finally got the slider issue to duplicate. Here's what IE loads. When I click on the Show All Content button at the bottom, it reloads fine. This slider is within the Editorial module in the theme folder. Any ideas?

 

 

[clayton29657]

Hey Samatha,

 

Did this module come with the theme or was it an addon? I would suggest contacting the developer of this module since it works in one browser and not others so they can fix this problem. If you all purchased the module then also check to see if they say it's compatible in all browsers then if they should help you fix the issue.

 

Nice, I just checked the speed on the site and images are a lot better now

 

That is crazy when did they make this change with moving images..lol I was wondering what you were speaking about lol. Did you create a new folder on your server for the images?

Edited November 3, 2012 by clayton29657 (see edit history)

[clayton29657]

Hey Samantha,

 

Just curious is the browsers you're using up to date with plug ins? I am trying to reproduce this error and can not get it. I have tried numerous time in both chrome and IE with no issues happening.

[Samantha57820]

Hey Samatha,

 

Did this module come with the theme or was it an addon? I would suggest contacting the developer of this module since it works in one browser and not others so they can fix this problem. If you all purchased the module then also check to see if they say it's compatible in all browsers then if they should help you fix the issue.

 

Nice, I just checked the speed on the site and images are a lot better now

 

That is crazy when did they make this change with moving images..lol I was wondering what you were speaking about lol. Did you create a new folder on your server for the images?

 

The editorial module came with the theme but there is no " module" in the module tab in the backend. It's just an addition to the default PS editorial module I guess. To change the slider images you just upload new images to the folder in FTP.

 

As for the "move images" I had no clue of it either until i saw it on the Images tab. It automatically moves them to a place that is created by PS. It walks you through the steps. The only issue I ran into is it says to turn off legacy after moving the images. When I turned off legacy, half of my images didn't show and the regenerate thumbnails would time out. So I turned it back on and regenerated again and was fine.

 

Hey Samantha,

 

Just curious is the browsers you're using up to date with plug ins? I am trying to reproduce this error and can not get it. I have tried numerous time in both chrome and IE with no issues happening.

 

That's the funny thing. It's so random that you cant reproduce the issue on command. Hostgator said the issue is that the slider url's are linking the images with the http instead of https so its causing security issues in IE & Chrome. http://www.whynopadlock.com/ will show you any security issues.

[Samantha57820]

I figured out the slider misplacement issue. the editorial tpl file wasn't pulling the https through so I had to replace

 

<img src="{$base_dir}themes/blackwhite/modules/editorial/images/2.jpg" alt="image" />

 

I had to replace the {$base_dir} with https://boite-a-savon.com/shop/ in all links in the tpl file and now it works fine! And whynopadlock shows all items calling secure now.

 

As far as the site running slow, I guess i'll just have to see if the client complains more.