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PS 1.5.1 Issue - Customer gets order reference in Alphabets, No order number


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Hi,

 

We have upgraded to Ps 1.5.1, Earlier we used to get order numbers for any order and the same was there with the customer. Now the customer gets a reference number which is like

 

Order #376342 (VFJBAYYOH)

 

 

Now in this case the customer only gets to see VFJBAYYOH code as reference number and when he calls up our service then we dont get any response when we search in order. please help us restore back to numbers.

 

this order no. 376342 is visible only on our backend. Please help us resolve this issue

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