fishingnet Posted October 10, 2012 Share Posted October 10, 2012 (edited) Hello to all ! I use Prestashop 1.4.8.2 and I have over 1000 products into the shop distributed into many categories and subcategories (see my online shop). I get an error in my backoffice, on the catalog pages, categories and products count is wrong; See attachment for better understanding. Anyone knows how can i fix this problem ? Thanks in advance ! Bogdan Edited October 12, 2012 by fishingnet (see edit history) Link to comment Share on other sites More sharing options...
fishingnet Posted October 10, 2012 Author Share Posted October 10, 2012 Sorry! I forgat the attachment ! Link to comment Share on other sites More sharing options...
tomerg3 Posted October 10, 2012 Share Posted October 10, 2012 Did you import the products, or add them manually? Did you make any changes recently? Were they all showing at any point? Link to comment Share on other sites More sharing options...
fishingnet Posted October 10, 2012 Author Share Posted October 10, 2012 Thanks for your reply ! I added my products manually. There are currently 1053 products. I recently installed "seo updater modules", see post at the following link: http://www.prestasho...post__p__844042 I think the error appeared after this installation. I had 750 products at that moment. For more information please see what i have posted about this module: http://www.prestasho...post__p__950857 http://www.prestasho...post__p__951132 Link to comment Share on other sites More sharing options...
tomerg3 Posted October 10, 2012 Share Posted October 10, 2012 Hard to say what the issue may be based on this info, some data may be corrupt, or missing from the category / product table. Link to comment Share on other sites More sharing options...
fishingnet Posted October 11, 2012 Author Share Posted October 11, 2012 Anyway, thank you very much ! Link to comment Share on other sites More sharing options...
fishingnet Posted October 12, 2012 Author Share Posted October 12, 2012 Hello again ! It seems like the error ocurred, is not the only one. When I try to deactivate the shop in the preferences page not work (once saved, checked box remains on "yes" position). When i try to force compile...the same, nothing happend (checkbox remains on "No" position) I hope I do not lose the information entered so far. Strange, but everything seems to work well in my front office. Sorry for my english ! Bogdan Link to comment Share on other sites More sharing options...
tomerg3 Posted October 12, 2012 Share Posted October 12, 2012 Try to turn off the caching option in the Preferences->Performance (at the bottom of the page). Link to comment Share on other sites More sharing options...
fishingnet Posted October 12, 2012 Author Share Posted October 12, 2012 Yes I will try ! I thought to clean the entire content of the cachefs folder. I will come back to write the result ! Thank you! Link to comment Share on other sites More sharing options...
fishingnet Posted October 12, 2012 Author Share Posted October 12, 2012 Thank you very much! You saved my life! Everything works perfectly now, including the count of categories and products! Everything back to normal! Sorry for repeat myself, but I'm very happy now! I thought everything is lost! Thank you again a thousand times! Bogdan Link to comment Share on other sites More sharing options...
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