tank Posted September 12, 2012 Share Posted September 12, 2012 When I create a DB backup in admin>tools ... It just hangs there... no message then I get only the top portion of the screen... bottom goes blank...that does not inspire confidence If I refresh I see the backup files... they are about 6 megs in size. I download it and unzip it and it gives errors. I tried unzipping backups I downloaded a while ago and I got no errors. Is this feature broken? I know there are other ways to backup but doing it through admin>tools is convenient. I think this problem has only been there since updating to 1.4.8.2 which is what I'm still using... ... wanted to update to lastest version. My web site is on Blue Host. Is there a size limit on the database file? **** Always make sure I have a good backup before updating. Link to comment Share on other sites More sharing options...
shacker Posted September 15, 2012 Share Posted September 15, 2012 maybe you have a huge database, so the server stops and fail to create the backup Try backup yn phpmyadmin and after this, use our fee module to clean your database http://catalogo-onlinersi.net/en/back-office-prestashop-modules/217-delete-connections.html Link to comment Share on other sites More sharing options...
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