Pengus Posted July 27, 2012 Share Posted July 27, 2012 After customers check out with bank transfer, the page that is supposed to show the account details is blank. I have entered all details in the module. This only seems to happen to some customers including myself when i try out my site, because a lot of my customers can still pay with bank transfer. When the page is blank, the confirmation email is not sent out either. Anyone knows what this is? Thanks! Link to comment Share on other sites More sharing options...
tomerg3 Posted July 27, 2012 Share Posted July 27, 2012 Try to turn on error reporting in /config/config.inc.php line #29 and try to checkout, you should then try to checkout again and see if you get an error. Link to comment Share on other sites More sharing options...
walter6 Posted July 27, 2012 Share Posted July 27, 2012 This seems to be quite a common issue. I've been searching for a solution the whole day now without success. The weird thing in my case is, it only happens once in every 30 orders or so... I turned on error reporting and now I'm just creating orders to get this error again so I can see where it goes wrong. Link to comment Share on other sites More sharing options...
tomerg3 Posted July 27, 2012 Share Posted July 27, 2012 This could be related to a recent Swift (Mail) error that I started seeing around. I did a search about it (as I noticed it on a couple of sites we manage without anything changing), and found a post about it on the French forum http://www.prestashop.com/forums/topic/178615-swift-message-mimeexception-probleme-de-commande-fantome-et-mot-de-passe-oublie/ Link to comment Share on other sites More sharing options...
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