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Hi Ladies and Gentlemen, I am having problems linking my prestashop website to accept payment through paypal. everything works fine during check out until the customer is about to make the payment the following error occurs;

 

 

Please refer to logs:

  • PayPal response:
  • TIMESTAMP -> 2012-06-09T13:46:22Z
  • L_ERRORCODE0 -> 10002
  • L_SHORTMESSAGE0 -> Security error
  • L_LONGMESSAGE0 -> Security header is not valid
  • L_SEVERITYCODE0 -> Error
  • PayPal returned error

I am using PS v1.4.7 and pay pal v2.8.8.1

 

Please I installed this website months ago but still can't launch. any help please.

 

kujo

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  • 3 years later...

I have the same problem,

 

Unexpected payment error

Unfortunately, an error occured while communicating with PayPal.

Short Error Message: Security error
Detailed Error Message: Security header is not valid
Error Code: 10002

 

I run Presta shop 1.6.1.0

checked my API three times, entered it manually, then again per past and copy, with no change.

Anyone any idea, I can hardly put word out of my shop if no customer can pay.

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