alexa28 Posted November 30, 2011 Share Posted November 30, 2011 Hello all, I am having a VERY irritating problem. Most of my customers shop for a while, because I only sell business to business.. So this means they can surf all day, and slowly build up the cart. Problem is that sometimes that cart automaticly dissaphears, meaning it's empty and they have to re-add the whole thing again. I THINK that this happens if they by accident close down the browser or perhaps logout. I ran a test my self, and the cart DOES go away if I logout, even thought I see it via ADMIN that they made it. Why is that? If there is no fix to this, then can someone at least explain to me WHY do I see these carts in ADMIN and what can I do with them? All I see is a delete button, but it makes no sence, why would they be saved there if I can't "re-add" them to the customers... Link to comment Share on other sites More sharing options...
alexa28 Posted November 30, 2011 Author Share Posted November 30, 2011 Noone? Link to comment Share on other sites More sharing options...
alexa28 Posted December 1, 2011 Author Share Posted December 1, 2011 Seriously, NOONE? Not even the prestashop staff to reply? Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted December 1, 2011 Share Posted December 1, 2011 Go to Preferences and check 'Yes' at "Cart re-display at login". As soon as the customer logs back in it will populate their cart. Hope that helps! Marty Shue Link to comment Share on other sites More sharing options...
alexa28 Posted December 1, 2011 Author Share Posted December 1, 2011 Seems to be working with the quick test I did. I will see if it makes any changes for my customers. So far thanks for helping!!! Link to comment Share on other sites More sharing options...
Carolina Custom Designs Posted December 1, 2011 Share Posted December 1, 2011 You are welcome! Marty Link to comment Share on other sites More sharing options...
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