allpointscovered Posted October 29, 2011 Share Posted October 29, 2011 Someone out there please help !! For some reason while in my back office when I click on my Modules tab it no longer shows my installed and available Modules... only gives me the position option and than directs me to transplant a module.. I don't want to transplant a module ; ( It used to show a green check mark next to all the installed and properly working modules ?? just by clicking on the module tab in back office... how do I get this back to working that way again ?? anyone know Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 29, 2011 Share Posted October 29, 2011 Did you install / upload a new module recently ? Or did you update one ? Link to comment Share on other sites More sharing options...
allpointscovered Posted October 29, 2011 Author Share Posted October 29, 2011 I did update to the newest version prestashop version which was causing troubles with my shopping cart not allowing orders to be completed... so I used the rollback to convert back to my older version.. Now I am not able to access my modules under the "modules" tab ?? When I click on MODULES it used to show all my available modules with a green check mark next to the one I currently had installed. Now it shows nothing unless I click on positions under the sub tab... which than directs me to the Modules but when i click on the "edit" area it asks me to transplant a module... Very frustrating - I can't turn on or off the modules any more nor can I edit them... Any suggestions Fabien ?? and thank you for your reply ; ) Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 29, 2011 Share Posted October 29, 2011 Hi, Okay, I think it come from a memory problem. Could you enable display errors in "config/config.inc.php" ? If you see an error message like "out of memory" or "memory limit reached", you should ask your hosting provider to up your memory limit. In the last version, the module tab is a bit heavy. I'm working to make it lighter in PrestaShop 1.5 Link to comment Share on other sites More sharing options...
allpointscovered Posted October 29, 2011 Author Share Posted October 29, 2011 Would the problem still exist even after I rolled back to my older version still ? Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 29, 2011 Share Posted October 29, 2011 How did you rollback, did you delete what was your ftp and upload the older vesion or did you reupload your older version on the newest one ? If you delete first, you should not have the issue. If you reupload and overwrite your new version with your old version, you just have to do this : - Delete your modules directory on your ftp - Reupload your old modules directory on your ftp Link to comment Share on other sites More sharing options...
allpointscovered Posted October 29, 2011 Author Share Posted October 29, 2011 I started by adding the Upgrade Modual to my Tools Tab in back office than did the steps required and uploaded to the 1.4.5.... from my current 1.3.2.3 When my shopping cart had issues with the new 1.4.5 version I used the roll back option on the: Tools - upgrade - rollback in the backoffice... I'm thinking I reloaded my old version over the new version Here is a copy & paste of that area where I rolled back: Rollback After upgrading your shop, you can rollback to the previously database and files. Use this function if your theme or an essential module is not working correctly. rollback Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 30, 2011 Share Posted October 30, 2011 Hi, I'm not sure OneClickUpgrade handle this case in rollback. Look on your ftp, in the modules directory, can you see these directories ? - fedexcarrier - upscarrier - uspscarrier - canadapost - ... Link to comment Share on other sites More sharing options...
allpointscovered Posted October 30, 2011 Author Share Posted October 30, 2011 Yes I see those directories - should I delete those files ? Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 30, 2011 Share Posted October 30, 2011 Yes. If it still does not work after that, you should enable your error by enable display_errors in /config/config.inc.php to see what is going on. Delete mondialrelay and socolissimo too. Link to comment Share on other sites More sharing options...
allpointscovered Posted October 30, 2011 Author Share Posted October 30, 2011 I'll give that a try and see... How would I enable my error at : display_errors in /config/config.inc.php ??? Link to comment Share on other sites More sharing options...
allpointscovered Posted October 30, 2011 Author Share Posted October 30, 2011 I have deleted those two files asa well but still no luck ; ( Link to comment Share on other sites More sharing options...
allpointscovered Posted October 30, 2011 Author Share Posted October 30, 2011 Fabien - In my backoffice area where I rolledback to my original version the following 3 files are showing up as being modified ?? config/config.inc.php config/defines.inc.php modules/editorial/homepage_logo.jpg Link to comment Share on other sites More sharing options...
allpointscovered Posted October 30, 2011 Author Share Posted October 30, 2011 Now I am finding this in my Modules tab: Fatal error: Class 'CarrierModule' not found in /home/allpoint/public_html/catalog/classes/Module.php(323) : eval()'d code on line 31 Link to comment Share on other sites More sharing options...
Fabien Serny Posted October 31, 2011 Share Posted October 31, 2011 It means that there is still a CarrierModule. Be sure to have delete these directories : - socolissimo - uspscarrier - canadapost - fedexcarrier - dejala - upscarrier Link to comment Share on other sites More sharing options...
allpointscovered Posted October 31, 2011 Author Share Posted October 31, 2011 Fabien, I juust ended up having my website totally restored to a previous point to get the backoffice working.. The problem I see is with the new version and the rollback doesn't completely remove all the old files ?? Sure wish Prestashop made it easier to update to the newere platform!! I thought that the updater module was the trick but ended up causinmg me grief in the end... Thank you for all your help !! Link to comment Share on other sites More sharing options...
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