Identification number is incorrect or has already been used.

[pjssms]

Identification number is incorrect or has already been used.

 

I got this error when trying to create a new client.

 

What can be causing this ?

 

version 1.4.4.1

[pjssms]

I see that a message displaying this is inside this piece of code

 

if ($country->isNeedDni() AND (!Tools::getValue('dni') OR !Validate::isDniLite(Tools::getValue('dni'))))

$this->errors[] = Tools::displayError('Identification number is incorrect or has already been used.');

elseif (!$country->isNeedDni())

$address->dni = NULL;

 

on controllers/addresscontroller.php

[pjssms]

the class is defined in country.php

 

public static function isNeedDniByCountryId($id_country)

{

return (bool)Db::getInstance()->getValue('

SELECT `need_identification_number`

FROM `'._DB_PREFIX_.'country`

WHERE `id_country` = '.(int)$id_country);

}

 

And i changed the country for not needing DNI.

 

 

UPDATE ps_country` SET `need_identification_number` = '0' WHERE `ps_country`.`id_country` =15;

 

I don´t know what is DNI field or if this is a new feature or how to set it via back office.

I have done this at the database directly and at least it is accepting new clients.

[pjssms]

Here is where i found the information about where the function was being used http://codes-libres.org/apps/prestashop_1.4.0.14/nav.html?_functions/index.html

[lettersets]

You can also change the following (found this solution in another thread and it works for me):

 

In Back Office go to Shipping - Country - The Country - Remove tax needed.