aivars Posted August 5, 2011 Share Posted August 5, 2011 Test your website in IE9 - mayby you loosing up to 30% of purchases and customers. I noticed in prestashop French forum (posted july2011) - there is compatibility problem with IE9. All other - safari, crome, mozzila, opera do not have problem at all. I tested my site and some more from pretashop showcase - there is a big problem!!! Test was made on 3 different computers of different people.Different browser privacy and cokes settings. Problem on all of them exists. issue ---------------- Very likely your customer will loose shopping basket content when refreshing website in IE9 browser, log in in their accounts or just using actively website. In first moment everything seems OK, but when I properly tested all steps what customer would do in my site I was loosing shopping basket content very often. So customer adds 3 items to basket and after browsing your website customer will have empty basket again. I am very very disappointed - IE9 users could be many of your customers if you look on browser usage statistics. I hope I am mistaking and there is solution already or its just my test went wrong. However, I did not find solved case in forum. Please, brainstorming or link to solution is needed Link to comment Share on other sites More sharing options...
dennisss Posted August 19, 2011 Share Posted August 19, 2011 I don't know if this is related, but I have serious problems with Internet explorer showing "Cannot display the webpage" when the customer tries to access the shopping cart. But for me the problem is with IE7, IE8 & IE9 (not every customer with IE experience the problem, but almost). I have not found a problem with any other webbrowsers that I have tested. If anyone have any suggesstions, I would be very thankful, I loose customers every day because of this. PS. I use PS 1.4.0.17 (http://www.motorimporten.se) Best regards Dennis Link to comment Share on other sites More sharing options...
Groove Posted August 19, 2011 Share Posted August 19, 2011 This will force the browser to emulate IE7 paste it in-between the <head> and closing </head> and make sure it's the very first meta tag like shown below this solved a few problems for some of my site with IE9 problems <head> <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" /> </head> hope this helps All the best Chris Link to comment Share on other sites More sharing options...
marco_clacio Posted August 25, 2011 Share Posted August 25, 2011 In which file are we going to attach this <meta http-equiv="X-UA-Compatible" content="IE=EmulateIE7" /> code? Thank you. I really need a big help in one. IE is giving me a total headache for days... Link to comment Share on other sites More sharing options...
Carl Favre Posted August 25, 2011 Share Posted August 25, 2011 Do you still have the problem with IE? One of our developers has tried to reproduce the bug but no success until now. Could you give us more details if you still have problem with IE? Every step you did, the full version number of IE, etc. Thanks Link to comment Share on other sites More sharing options...
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