raxsix Posted May 25, 2011 Share Posted May 25, 2011 HiWhere is the place to return product (Merchandise Returns) Link to comment Share on other sites More sharing options...
presta-dyr Posted May 25, 2011 Share Posted May 25, 2011 If the order has status "Delivered" and RMA is enabled from back office, the costumer can issue an RMA./Kjeld Link to comment Share on other sites More sharing options...
raxsix Posted May 26, 2011 Author Share Posted May 26, 2011 Thank you very much, solved my problem.. Link to comment Share on other sites More sharing options...
rgwhitaker Posted July 21, 2013 Share Posted July 21, 2013 Is this allowed on all themes? Link to comment Share on other sites More sharing options...
vekia Posted July 21, 2013 Share Posted July 21, 2013 Is this allowed on all themes? it's a bit old thread you also use old 1.3 / 1.4 version? Link to comment Share on other sites More sharing options...
rgwhitaker Posted July 21, 2013 Share Posted July 21, 2013 No. I haven't downloaded PrestaShop yet. I'm in the exploratory phase of my online store and PrestaShop is looking dang good! I love the features, modules, and themes. So when I download, I take it I'll be downloading the latest, which is 1.5, right? I was just wondering how returns are handled. Is it theme based, or can RMAs be issued, along with return UPS/FedEx labels, through the admin on all themes? Link to comment Share on other sites More sharing options...
vekia Posted July 21, 2013 Share Posted July 21, 2013 it's possible from back office, and also from front office. By default it is. But to be honest, everything depends on the theme developer Link to comment Share on other sites More sharing options...
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