Mango12345 Posted November 30, 2025 Share Posted November 30, 2025 Hello, I am a new user, I bought a prestashop plan with hosting and on the second day I CAN'T DO ANYTHING... It shows me an "500 Internal Server Error". Has this happened to anyone else and can somebody help me with this. Thanks ! Link to comment Share on other sites More sharing options...
juanrojas Posted November 30, 2025 Share Posted November 30, 2025 Hi, it's obvious you're new here. 24 euros a month? Wow. Why not ask them? They're supposed to be paying for support. Or enable debug mode and we'll see what's behind the 500 error. Link to comment Share on other sites More sharing options...
Mango12345 Posted November 30, 2025 Author Share Posted November 30, 2025 Can you give me some info how to access debug mode? Thanks! Link to comment Share on other sites More sharing options...
musicmaster Posted December 1, 2025 Share Posted December 1, 2025 To enable debug mode: - download /config/defines.inc.php - open it in a text eeditor - set _PS_MODE_DEV_ to true (It should look so: define('_PS_MODE_DEV_', true);) - save the file and upload it again. Link to comment Share on other sites More sharing options...
QuickUpdate.net Posted December 1, 2025 Share Posted December 1, 2025 is it even possible to enable debug mode and access code on the hosted versions? Link to comment Share on other sites More sharing options...
.png.022b5452a8f28f552bc9430097a16da2.png)
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now