Prestashop Checkout Module Wont show on the front

[Mehdi Bourechka]

Hi everyone,

I’m facing a persistent checkout issue and I’m hoping someone here can point me in the right direction.

I initially tried to use the official Stripe module, but the connection wouldn’t work. It seems related to a webhook configuration problem that isn’t documented. In the past, the module used to automatically insert the webhook URL and required events through the “Connect with Stripe” button. With the latest version, this no longer works.

After that, I tested a paid Stripe module from a third party developer. Payments are processed successfully on Stripe’s side, but the checkout still ends with an internal 500 error even though the order is created.

As a last resort, I installed PrestaShop Checkout PS Checkout. I linked both my PrestaShop account and PayPal business account, but the module still doesn’t appear on the checkout page.
To be sure there wasn’t a conflict, I disabled all other modules and still have the same result.

For reference
This issue is happening on PrestaShop 1.7.8
I also tested a fresh PrestaShop 9 installation. Same problem, PS Checkout doesn’t display during checkout
I checked every setting under Payment Preferences all checkboxes
I verified the module positions to ensure hooks are registered and everything looks normal

I Asked AI but with no solution

At this point, I’m stuck.
If anyone has

• A clue about what might block PS Checkout from appearing
• A known fix for the Stripe module webhook issue
• Recommendations for stable and reliable checkout or payment modules that work on 1.7.8 or 9

I would really appreciate any help or guidance.

Thank you in advance to anyone who can point me in the right direction.

[Gator29]

Did you try creating a ticket from the Stripe dashboard?

[ComGrafPL]

On 11/16/2025 at 3:17 PM, Mehdi Bourechka said:

Hi everyone,

I’m facing a persistent checkout issue and I’m hoping someone here can point me in the right direction.

I initially tried to use the official Stripe module, but the connection wouldn’t work. It seems related to a webhook configuration problem that isn’t documented. In the past, the module used to automatically insert the webhook URL and required events through the “Connect with Stripe” button. With the latest version, this no longer works.

After that, I tested a paid Stripe module from a third party developer. Payments are processed successfully on Stripe’s side, but the checkout still ends with an internal 500 error even though the order is created.

As a last resort, I installed PrestaShop Checkout PS Checkout. I linked both my PrestaShop account and PayPal business account, but the module still doesn’t appear on the checkout page.
To be sure there wasn’t a conflict, I disabled all other modules and still have the same result.

For reference
This issue is happening on PrestaShop 1.7.8
I also tested a fresh PrestaShop 9 installation. Same problem, PS Checkout doesn’t display during checkout
I checked every setting under Payment Preferences all checkboxes
I verified the module positions to ensure hooks are registered and everything looks normal

I Asked AI but with no solution

At this point, I’m stuck.
If anyone has

• A clue about what might block PS Checkout from appearing
• A known fix for the Stripe module webhook issue
• Recommendations for stable and reliable checkout or payment modules that work on 1.7.8 or 9

I would really appreciate any help or guidance.

Thank you in advance to anyone who can point me in the right direction.

I would recommend this one https://prestasmart.com/en/20-one-page-checkout-for-prestashop-17-8.html. Very good support with any issues.

[El Patron]

are you using prestashop checkout?  it's not clear, message me with 1.7 admin login I'll check it and provide feedback.

tip, uninstall prestashop checkout and use native checkout....I don't use prestashop checkout on any shop

Edited November 20 by El Patron (see edit history)

[El Patron]

did not hear from you so I assume you got  it  working