Installation Issue for v9.0.0 & v9.0.1

[Santhosh S]

Hi,

I am trying to install PrestaShop v9.0.0 and v9.0.1. During installation, I am encountering an HTTP 500 error in the 'Install themes' and 'Post-installation scripts' sections. Sometimes, the error occurs earlier in the 'Create default shop and languages' section. Could you please help me resolve this issue?

Prestashop Version - 9.0.1

PHP -8.3.14

 

[Alish]

You have not give us enough information about error.
So I suggest you to check PrestaShop system requirements with this script on your host:
https://github.com/PrestaShop/php-ps-info
make sure you have all requirements and even higher than recommended values.

Then check again, If you had error again, try again with enabling debug mode and check from your browser Inspect element > Network to see what error you get in process.

Edited November 15 by Alish (see edit history)

[darkin]

Installing ps9 has some issues with php write permissions. Try to set main folder (where you're installing) permissions to 777 and check if you're getting this error.

[nicolesilvera]

I am trying to install PrestaShop v9.0.0 and v9.0.1. During installation, I am encountering an HTTP 500 error in the 'Install themes' and 'Post-installation scripts' sections. 

[darkin]

I was getting 500 error when there where problems with folder/file permissions. Try to make your mane folder (where you're installing presta, like /html/shop with permissions 777, check that mode_rewrite is enabled, check that apache conf file has AllowOveride All (if this setting is not on, later you'll get error when accessing Admin panel) -> using terminal or file manager open apache2.conf file for edit (/etc/apache2/apache2.conf)

In that config file locate "<Directory /var/www/>" directive and look for "AllowOverride None" line and change to "AllowOverride All"

Restart apache server

Delete previous presta9 install and reinstall it.

It worked for me and I can log into Back Office (admin account)

Goodluck

[El Patron]

22 minutes ago, darkin said:

I was getting 500 error when there where problems with folder/file permissions. Try to make your mane folder (where you're installing presta, like /html/shop with permissions 777, check that mode_rewrite is enabled, check that apache conf file has AllowOveride All (if this setting is not on, later you'll get error when accessing Admin panel) -> using terminal or file manager open apache2.conf file for edit (/etc/apache2/apache2.conf)

In that config file locate "<Directory /var/www/>" directive and look for "AllowOverride None" line and change to "AllowOverride All"

Restart apache server

Delete previous presta9 install and reinstall it.

It worked for me and I can log into Back Office (admin account)

Goodluck

777 World-writable = security disaster

the correct and safe permissions:

755 for directories

644 for files

 

[darkin]

3 minutes ago, El Patron said:

777 World-writable = security disaster

the correct and safe permissions:

755 for directories

644 for files

 

the correct and save 755 didn't worked while installing. For installation made 777, after back to 755.... If used on local server, can leave 777