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kongking

kongking

Hello everyone. How're you doing?

I'm facing the following bug when editing a product that was received (without any errors) from my ERP.

The error occurs only on products that were received from ERP. When I create manually a product using Prestashop interface (function Add Product), it does not happen. 

Video of the Problem:  https://www.dropbox.com/scl/fi/9ldlnlsh9lnslpowueszo/NAO-APAGAR-ERRO-PRESTASHOP-INTEGRA-O-TINY.mp4?rlkey=qu3udufxcpjtgg7eie6r7vwnw&st=pr35n5aq&dl=0

PS: DON'T care about the text I wrote on the video, it's for my ERP support. But you can understand the video anyway... they anwered it's not ERP error, but to look after Prestashop support to get why this error is ocurring.

Please, is there someone who could debug and track what could be the problem?

Thank you.

kongking

kongking

Hell everyone. How're you doing?

I'm facing the following bug when editing a product that was received (without any errors) from my ERP.

The error occurs only on products that were received from ERP. When I create manually a product using Prestashop interface (function Add Product), it does not happen. 

Video of the Problem:  https://www.dropbox.com/scl/fi/9ldlnlsh9lnslpowueszo/NAO-APAGAR-ERRO-PRESTASHOP-INTEGRA-O-TINY.mp4?rlkey=qu3udufxcpjtgg7eie6r7vwnw&st=pr35n5aq&dl=0

PS: DON'T care about the text I wrote on the video, it's for my ERP support. But you can understand the video anyway... they anwered it's not ERP error, but to look after Prestashop support to get why this error is ocurring.

Please, is there someone who could debug and track what could be the problem?

Thank you.

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