gaminn Posted April 15 Share Posted April 15 Hi, I run an ads campaing for my Prestashop 8.2 eshop via Google Ads, it shows me, that e.g. yesterday I had 10 clicks on my Google ads. However, when I go to Prestashop back office, Stats -> Visitors origin, there are 2 rows: Direct Link and google.com, but the google.com row displays only 3 visitors, so there is a discrepancy: Google Ads reports 10 clicks and Visitors Origin from google.com reports only 3 clicks. Direct link row reports many visits but I would expect Google Ads origin should be google.com . Why this happens? Thanks Martin Link to comment Share on other sites More sharing options...
Knowband Plugins Posted April 15 Share Posted April 15 1 hour ago, gaminn said: when I go to Prestashop back office, Stats -> Visitors origin, Don't rely on the Backoffice stats. They are not very accurate. Link to comment Share on other sites More sharing options...
Nickz Posted April 15 Share Posted April 15 5 minutes ago, Knowband Plugins said: Don't rely on the Backoffice stats. They are not very accurate. neither is Google. Google is taking the mickey with user-data and people trying to make sense of those. Link to comment Share on other sites More sharing options...
gaminn Posted April 15 Author Share Posted April 15 (edited) So is there a reliable way to know visitors origin and visited products for my Prestashop 8.2? Edited April 15 by gaminn (see edit history) Link to comment Share on other sites More sharing options...
Nickz Posted April 15 Share Posted April 15 1 hour ago, gaminn said: So is there a reliable way to know visitors origin and visited products for my Prestashop 8.2? try matomo. best is the self hosted option. I use a domain for it which has no connection to any site. Free to use for clients. Link to comment Share on other sites More sharing options...
Prestashop Addict Posted April 16 Share Posted April 16 If you have access to your http log files, search for gclid parameter in url Link to comment Share on other sites More sharing options...
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