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Tax doesn't display after entering address or when logged in


ovavrik

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Hello,

I use Prestashop 8.2.1.

When shopping as Guest, product prices displays with correct tax calculation in cart and checkout, until I enter address and continue to step 3 - select carrier. Tax is calculated always to 0. For logged in users displays product prices without tax on product detail page.

I checked all settings that can influence it and it still behaves same. Do you have any tips guys?

I checked and tried different settings:

  • Customer settings > Groups > Display price with VAT
  • International > Tax > Tax settings > Based on invoicing / delivery address
  • Product prices (entered price without and with VAT, TAX rule is set correct
  • Download again localization package

Checkout - ok

Screenshot2025-03-10at17_24_59.thumb.png.74fb89bcfdd2eb6ca0d913d554bdd4b9.png

Checkout - miscalculation of the tax

Screenshot2025-03-10at17_27_50.thumb.png.1d34eb7c8122256207287cbdb9d8c9ac.png

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@Daresh many thanks to you. I found that languages got somehow duplicated and also there was 2 same countries to select in tax rules. After removing 1 language, tax rule missed. Solved by adding new tax rule :) .

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