Problem quantity on product page at 0 (drop down list) when product already added to cart

[muksu]

Hello

I have a problem on product page.
Quantity on product page at 0 (drop down list) when product already added to cart and page is refreshed

See attached pictures

Here is what I do to see the BUG :

I go on any product page
I add a product to cart and stay on product page and refresh page
(or come back to same product page without refresing)
The drop down list is at 0 (if product is effectivelly into the cart

What is the problem with it

Please help me

My Prestashop is PS817

Best regards

 

 

 

 

 

 

[Daresh]

Well, that's actually a normal behavior designed by PrestaShop so you won't add product to the cart above the available stock.

Usually the theme displays an "out of stock" message in this case. I sometimes advise people to change it to something saying "Out of stock or you already have all available stock in your cart".

[muksu]

Hello

That is not the case because the product has a lot of stock it is not depleted.

So why dors it goes back to 0

By the way if at 0 you can select more and add it to cart... no problem...

But why does it get to 0 and not 1 ?

 

[Daresh]

In this case it may be a bug, but in the theme that you are using. Prestashop has it done correctly in the standard theme, and for sure in version 8.1.7 it works well.

After adding a product to the cart, the quantity selector should get reset to 1 indeed.

[Knowband Plugins]

Hi,

This issue could be due to a bug in the theme you are using. In PrestaShop’s default theme, the functionality is implemented correctly, and in version 8.1.7, it works as expected.

After adding a product to the cart, the quantity selector should automatically reset to 1, as intended.

Regards.