Customer creation page - Russian hack / bot attempt?

[Dirt Surfer]

Hello

This morning I woke to find a couple of hundred mail delivery errors in my inbox.

A quick scan of one of the messages indicated it was coming from customer registrations on my Prestashop site.
I noticed that I had hundreds of new customers all of which appear to originate from russia (.ru).

Perhaps they have been created by bots or a hacker so I wanted to delete them and not have them re-register, however when I select them and bulk action delete from 'Manage your Customers' page I get an error Property Customer->firstname is not valid

It appears I cannot delete them while the the First name field is incomprehensible.

1. Can someone suggest a quick fix for this, as I would prefer not to have to go and edit hundreds of entries to change the first name.
2. Also, how can I prevent new customers from creating an ID with incomprehensible name details in future?
3. For that matter, how do I prevent any customers from Russian .RU origin?

Edited December 22, 2024 by Dirt Surfer (see edit history)

[endriu107]

Try this free module:

 

[Daresh]

What is your PrestaShop version? Invalid names should not be allowed to create a customer account in the first place.

[Mediacom87]

Hi,

Installing a captcha on PrestaShop has become indispensable.

[Dirt Surfer]

6 hours ago, Daresh said:

What is your PrestaShop version? Invalid names should not be allowed to create a customer account in the first place.

It is actually pretty old now that I look into it.
Version 1.6.1.9
I also notice when I look at the auto upgrade checklist that the PHP is also needing upgrade

[Daresh]

Old indeed. Not allowing the customers to register with weird characters in names was fixed years ago

[Dirt Surfer]

1 hour ago, Daresh said:

Old indeed. Not allowing the customers to register with weird characters in names was fixed years ago

I am concerned 1 Click Upgrade might not work given this. What do you think?

[Daresh]

Hard to tell, if your shop is clean and has no core modifications, a 1 click upgrade may work, but it must be done as an upgrade to 1.6.1.24 version, I'm not sure if the upgrade module still allows for this.

[Mediacom87]

Hi,

If you don't want to switch to the latest version of PrestaShop and keep your theme while benefiting from the latest PHP versions, you can take a look at PhenixSuite

[ST-THEMES]

Hi,

You can take a look at the Recaptcha module, that can block spam, the module supports Google Recaptcha v2, v3 and hCaptcha properly.

Best regards.

[khanjee75]

I am having the same problem with the same PS version. @Dirt Surfer did you find any solution for that? I have Ei Captch module installed as well but still got spammed by this bahaviour. Can do 1-Click Upgrade as there are lots of customisations done   Any help will be very much appreciated. 

[Mediacom87]

il y a 10 minutes, khanjee75 a dit :

I am having the same problem with the same PS version. @Dirt Surfer did you find any solution for that? I have Ei Captch module installed as well but still got spammed by this bahaviour. Can do 1-Click Upgrade as there are lots of customisations done   Any help will be very much appreciated. 

The solution that many users of the module cite for real protection:

Le 23/12/2024 à 6:51 PM, Mediacom87 a dit :

Hi,

Installing a captcha on PrestaShop has become indispensable.

 

[khanjee75]

Thanks @Mediacom87, does it actually works for this problem? As I already have Ei Capta module setup?

[Mediacom87]

Il y a 2 heures, khanjee75 a dit :

Thanks @Mediacom87, does it actually works for this problem? As I already have Ei Capta module setup?

Yes, I have two customers who were like you and who completely uninstalled their old module to successfully install mine.

Please note that you have to uninstall the old module, not simply deactivate it.