PS 8.1.7: catalog price rules disappear randomly

[monak1983]

Hi to all,
 I have a catalog price rules that add a 75% off discount to a user group called "customers B2B"  and I see discounts if I login with user assiciated at that group.
Sometimes (I think randomly) that discount disappears and I need to re-save rule to see on front office discounts
Is a PS bug?
I'm on PS 8.1.7
Regards
Marco

[monak1983]

Hi to all, the problem persists even in the new version 8.2.1.
Someone have the same issue?
monak1983

[ad.webu]

Hello,

I have the same problem, I see that in `ps_specif_price` table my rule applies to a few random items. However, when I save my catalog rule again, it then updates the  `ps_specif_price` table with a rule applying to all products ( `id_product` = 0). I attach screenshot of my db table before and after resaving the rule.

I use prestashop 8.1.6.

Cheers,

Adrien

[monak1983]

Hi ad.webu,
 I confirm that also my 'ps_specific_price' table randomly flush and keep only few products on discount.
When I re-save reules on my back office the 'ps_specific_price' table returns full of all my products discounted.
Seems that this osccur when I enable (I haven't automatic enabling) a new customer!

Any ideas?
I'm on PS 8.2.1
monak1983

Edited September 26 by monak1983 (see edit history)

[monak1983]

I have noted that is not when I enable a new user, apparently seems totally random!
There is a way to discover who is gulty to truncate ps_spefic_price table?
Checking some logs file?
Thanks
Marco