Issue with Sources Block on Order Page in Admin (PrestaShop 8.1.6)

[julien30580]

Hello everyone,

I'm experiencing a minor issue on the order page in the admin panel related to the sources block. Instead of displaying the correct information, this block shows URLs.

My PrestaShop version is 8.1.6.

Has anyone encountered this problem before? Any insights on where this might be coming from and how to fix it?

Thank you in advance for your help!

Best regards,

Edited July 4, 2024 by julien30580
add informations (see edit history)

[Prestashop Addict]

You should remove this module its growing database and redondant with analytics third party.

[julien30580]

Hello, thanks for reply

What is the name of this module ?

I didn't find it in the list

[Prestashop Addict]

statsdata and I recommend to uninstall also visits and vistors.

[julien30580]

Thanks for the help.
Unfortunately, despite having uninstalled this module the problem persists
I identified the template files  in /src/PrestaShopBundle/Resources/views/Admin/Sell/Order/Order/Blocks/View/sources.html.twig
but I can't find how to deactivate it

[Nickz]

6 minutes ago, julien30580 said:

Order/Blocks/View/sources.html.twig

I think its part of the framework symphony

https://symfonycasts.com/screencast/twig/layout-template-inheritance

[seasideaquatics]

I am having same issue, wondering where would you disable or uninstall for 8.2.0 version ?

[Nickz]

16 hours ago, seasideaquatics said:

I am having same issue, wondering where would you disable or uninstall for 8.2.0 version ?

having the same issues is one part of the equation.
Something like: Presta version, PHP Version and history, i.e. all of sudden, after an update etc..

[georgemezzo]

Hello ,

i have ps8.2 and the sources from order page disapeared .

please check attachment

[Muteo]

On 7/4/2024 at 2:29 PM, Prestashop Addict said:

statsdata and I recommend to uninstall also visits and vistors.

Uninstalling this module does not solve the problem, the sources are still displayed in the order.

 

On 7/4/2024 at 3:02 PM, julien30580 said:

Thanks for the help.
Unfortunately, despite having uninstalled this module the problem persists
I identified the template files  in /src/PrestaShopBundle/Resources/views/Admin/Sell/Order/Order/Blocks/View/sources.html.twig
but I can't find how to deactivate it

Theoretically, clearing this file should remove the sources from the order, unfortunately this does not happen.

 

On 11/7/2024 at 7:32 PM, georgemezzo said:

Hello ,

i have ps8.2 and the sources from order page disapeared .

please check attachment

 

How did you remove the sources from the orders?

[georgemezzo]

7 minutes ago, Muteo said:

Uninstalling this module does not solve the problem, the sources are still displayed in the order.

 

Theoretically, clearing this file should remove the sources from the order, unfortunately this does not happen.

 

How did you remove the sources from the orders?

I don't know how this happened!

My problem is that i want the sources to display in order page and I don't know how to fix it .

Did you know maybe what is the best way to display visitors sources in order page ?

[cristienciu]

On /src/PrestaShopBundle/Resources/views/Admin/Sell/Order/Order/Blocks/View/sources.html.twig 

on the first line of code just replace 

  {% if orderForViewing.sources.sources is not empty %}
with 

  {% if orderForViewing.sources.sources is empty %}

This should do the trick