wb7 Posted April 9 Share Posted April 9 (edited) Problem: Link for password-reset not working Initial situation: Prestashop v8.1.4 Module PrestaShop Account v6.3.2 connected to our prestashop.com-Account Procedure: User chooses to reset password E-Mail with link is sent (example of link: https://website.com/secretadminpage/index.php?controller=AdminLogin&token=xyz&id_employee=123&reset_token=abc) When link is clicked, a website opens where you can choose to login by using the prestashop.com-Account or the local Account. By clicking one of these options, you land on the login page and not on the password-reset-page as expected. The "reset_token" from the link above disappeared. Any ideas, how the reset-link can be changed to work in this scenario? Workarounds By manually adding "&mode=local" in the above link, the local Backend-Page is directly opend and the reset-page appears. Resetting the connection to the prestashop.com-account in the module "PrestaShop Account" helps aswell. Warning: In the first attempt, i deactivated the module "PrestaShop Account" without resetting the connection to the prestashop.com-account. That resulted in a lockout from my Backend. I had to manually reactivate the module in the SQL Database. So don't try that 🙂 Edited April 9 by wb7 (see edit history) Link to comment Share on other sites More sharing options...
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