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[Solved] Very strange admin login loop after failed 1-click upgrade 1.7.7.1->1.7.8.11 and back-up


Yulia T.

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Dear community,

I've tried to upgrade from PS 1.7.7.1 to 1.7.8.11 with 1-Click App. However upgrade failed  so I tried to  back-up to the same condition as before upgrade (both, PS and DB). There were many problems, but as a result the frontend runs, however no orders can be made. And I can't log-in to my backoffice. Once I put my login and password  it comes back to login page.

I've tried to clean cache, to use other browsers, I've put PS_COOKIE_CHECKIP = 0, but nothing helps. And it's definetely not a hack.

I noticed, that after every failed login one row is added to the table ps_employee_session with id_empoyee_session=0. All the rows from backed up table have normal id's (s. attached screenshot).

DB is MySQL, PHP 7.2 for DB, PHP7.3 for PS

PS ran before upgrade with no problems. The only reason for upgrade was that I've received several fake customers daily and hoped to fix this issue with the newer PS version.

I'm fighting with this problem since many days and have no success. Maybe somebody has an idea? If possible, please not too short advises as I'm not professional programmer 🙂

Thanks a lot in advance.

Yulia

 

screenshot_ps_employee_session.png

Edited by Yulia T.
Solved (see edit history)
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  • 9 months later...
Le 19/01/2025 à 1:54 AM, Yulia T. a dit :

No, I didn't. I found someone who helped me to upgrade neatly and to fix this issue.

So please, don't forget to edit your first post and to add [Solved] in the title ;)

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  • Yulia T. changed the title to [Solved] Very strange admin login loop after failed 1-click upgrade 1.7.7.1->1.7.8.11 and back-up
  • 3 weeks later...

Hi to all.

I'm having the same issue: I didn't upgrade to any PS version; just "suddenly" I'm not able to log in from BO.

I did not upgrade PS, of course I cleared cache infinitive times, replaced admin and controller/admin folders, disabled not native modules (from DB) and the gamification one, activated debug mode, however I cannot figure out the reason and, at the same time I do not get any error message.

PHP DB 8.3.15,

PHP PS 7.4

PS 1.7.8.11

 

Any kind of suggestion is well accepted.

Thank you in advance

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to Whom got the same issue:

 

I duplicate the website (and db) so I could work freely: I started renaiming the modules one by one until I found the problem: the "hiaddtocartbutton" module... nice to have module but sometimes dangerous! :=)

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