board house Posted January 8 Share Posted January 8 Hi fellow prestashoppers. I Hope you are doing good. I'm getting this error 404 report on my host: https://prnt.sc/AGTmbWZhkvy7 Because google bot cannot find the favicon, it can sometimes (and it is doing) reprove my google ads campaign for "destination not working" But there is my diffucilt: I can't find the favico.ico either: https://prnt.sc/eZVxFTdCz_os Searching for icon, .ico, .icon and so does not return any other result. BUT, my personalized favicon its working and showing normally (i added it by the prestashop panel, normally) https://prnt.sc/26LlF8K-bxG7 I've tried to change my favicon archive to see if a new file is generated or something changes, but it doesnt. Guys, I really need a help. Does somebody have a suggestion? Thank you sooo much Link to comment Share on other sites More sharing options...
board house Posted January 8 Author Share Posted January 8 1 hour ago, board house said: Hi fellow prestashoppers. I Hope you are doing good. I'm getting this error 404 report on my host: https://prnt.sc/AGTmbWZhkvy7 Because google bot cannot find the favicon, it can sometimes (and it is doing) reprove my google ads campaign for "destination not working" But there is my diffucilt: I can't find the favico.ico either: https://prnt.sc/eZVxFTdCz_os Searching for icon, .ico, .icon and so does not return any other result. BUT, my personalized favicon its working and showing normally (i added it by the prestashop panel, normally) https://prnt.sc/26LlF8K-bxG7 I've tried to change my favicon archive to see if a new file is generated or something changes, but it doesnt. Guys, I really need a help. Does somebody have a suggestion? Thank you sooo much I just found my favicon archive. it was there, i got a search bug, but the problem persists Link to comment Share on other sites More sharing options...
Valesa Posted February 7 Share Posted February 7 Same problem. Did you find a sollution? Link to comment Share on other sites More sharing options...
board house Posted February 8 Author Share Posted February 8 On 2/6/2024 at 9:23 PM, Valesa said: Same problem. Did you find a sollution? Hi Valesa! I tried so many things and nothing worked. my google ads campaing is doing well again but the 4xx favicon related errors persists. Link to comment Share on other sites More sharing options...
dannyfor Posted February 8 Share Posted February 8 On 1/8/2024 at 11:20 PM, board house said: Hi fellow prestashoppers. I Hope you are doing good. I'm getting this error 404 report on my host: https://prnt.sc/AGTmbWZhkvy7 Because google bot cannot find the favicon, it can sometimes (and it is doing) reprove my google ads campaign for "destination not working" But there is my diffucilt: I can't find the favico.ico either: https://prnt.sc/eZVxFTdCz_os Searching for icon, .ico, .icon and so does not return any other result. BUT, my personalized favicon its working and showing normally (i added it by the prestashop panel, normally) https://prnt.sc/26LlF8K-bxG7 I've tried to change my favicon archive to see if a new file is generated or something changes, but it doesnt. Guys, I really need a help. Does somebody have a suggestion? Thank you sooo much Sometimes, the favicon setting might be located within the theme settings rather than the main PrestaShop settings panel Link to comment Share on other sites More sharing options...
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