Error 403 when inactive for a while in BO

[madpugger]

Hi guys, this is starting to become annoying so I'm after some help...

When using the BO, and I am inactive for a while. I click to do something and I am brought to an Error 403 page (no permission) rather than to the login page. Can anyone help with this?

 

Ideally, we'd like to just stay logged in, but even being redirected to the BO path/index.php would be better. Right now, we need to go to the web address and delete all the info after index.php (security/compromised?uri=https%253A%252F%252F - insert cookie information here....)

 

Thanks

Mike

[Knowband Plugins]

Hi,

This problem typically arises when the IP is not stable.
Please consider using a static IP.
If the issue persists, Kindly try using a VPN which will keep your IP static.

[madpugger]

17 minutes ago, Knowband Plugins said:

Hi,

This problem typically arises when the IP is not stable.
Please consider using a static IP.
If the issue persists, Kindly try using a VPN which will keep your IP static.

Sorry, I should have said, this occurs with a static IP and with iCloud private relay off. (Safari and chrome). 
 

but also, why would it not just return to the login page!