Alex Nicoli Posted November 30, 2023 Share Posted November 30, 2023 Hi all, I would appreciate your help here. The situation is like this: After we input the currier order tracking number at BO place for "Currier service" the e-mail is triggered to a customer but this e-mail do not contain the tracking number we just placed. I have checked the link at BO - Delivery - Currier service (we created new currier service) and all is fine but the tracking number is not placed in the body of e-mail "in transit". Can you please help how to fix this one? Thx, Alex Link to comment Share on other sites More sharing options...
Alex Nicoli Posted December 1, 2023 Author Share Posted December 1, 2023 (edited) Anyone? Please assistance is much appreciated. Edited December 1, 2023 by Alex Nicoli (see edit history) Link to comment Share on other sites More sharing options...
endriu107 Posted December 1, 2023 Share Posted December 1, 2023 You didn't show us content intransit mail file. Link to comment Share on other sites More sharing options...
Alex Nicoli Posted December 1, 2023 Author Share Posted December 1, 2023 48 minutes ago, endriu107 said: You didn't show us content intransit mail file. How to show it? I will gladly do it? Link to comment Share on other sites More sharing options...
endriu107 Posted December 1, 2023 Share Posted December 1, 2023 Just copy here content of this email template. Link to comment Share on other sites More sharing options...
Alex Nicoli Posted December 2, 2023 Author Share Posted December 2, 2023 (edited) deleted Edited December 5, 2023 by Alex Nicoli (see edit history) Link to comment Share on other sites More sharing options...
Alex Nicoli Posted December 2, 2023 Author Share Posted December 2, 2023 14 hours ago, endriu107 said: Just copy here content of this email template. Seems that {followup} value do not take the tracking code that is placed at BO. Link to comment Share on other sites More sharing options...
Alex Nicoli Posted December 3, 2023 Author Share Posted December 3, 2023 On 12/2/2023 at 9:26 AM, Alex Nicoli said: Seems that {followup} value do not take the tracking code that is placed at BO. Yes, correct. Any solution? Link to comment Share on other sites More sharing options...
Alex Nicoli Posted December 4, 2023 Author Share Posted December 4, 2023 Anyone? Link to comment Share on other sites More sharing options...
ps8modules.com Posted December 4, 2023 Share Posted December 4, 2023 Link to comment Share on other sites More sharing options...
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