Problem with the Instagram plugin in the warehouse theme

[Maxflor]

Good day,
Please, I have a problem with the plugin in the warehouse theme. Out of nowhere, it doesn't show Instagram and posts from it on the web. When I canceled the link in the module and wanted to link it again, it throws me a message:
{"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}
Has anyone encountered this and can give me advice on what to do with it?
Thank you very much for the tips and advice.
Have a nice day

[yoing]

I have a same problema. Any solution?

[Maxflor]

I googled the internet. But it is everywhere that the creation of a tester account on Facebook - but when I looked according to these things, I have everything set up - the application is connected to the module on the e-shop and practically nothing has changed, and suddenly the module stopped working and throws an error. I really don't know while with that...

[endriu107]

Did you try contact with theme/module developer?

[Maxflor]

Thanks for the tip, I wanted to try, but the developer's support has completely stopped and I can't even contact him through a ticket - because to create a ticket, you need to extend the support. And to be honest, I don't want to renew support for €70 because of this problem

[Li-lian]

Good day to all, 
I have the exact same problem, any update ? 
Thanks.

Edited October 24, 2023 by Li-lian (see edit history)

[Li-lian]

40 minutes ago, Li-lian said:

Good day to all, 
I have the exact same problem, any update ? 
Thanks.

May have found something here : https://themeforest.net/item/warehouse-responsive-prestashop-16-theme-blog/3178575?s_rank=1   

[PS 8.1] 4.6.4 - 13.10.2023 ===============================
[PS 1.7.8] 4.5.9 - 13.10.2023 ===============================
FIX: - instagram widget fix - required action after upgrade - https://iqit-commerce.com/how-to-get-instagram-token/

It didnt completely work for me.  Creating the token was OK, but I still have the message : {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}  when clicking on the button "COnnect with your instagram" on the back office. 

Hope it will help. 

[Li-lian]

6 hours ago, Li-lian said:

May have found something here : https://themeforest.net/item/warehouse-responsive-prestashop-16-theme-blog/3178575?s_rank=1   

[PS 8.1] 4.6.4 - 13.10.2023 ===============================
[PS 1.7.8] 4.5.9 - 13.10.2023 ===============================
FIX: - instagram widget fix - required action after upgrade - https://iqit-commerce.com/how-to-get-instagram-token/

It didnt completely work for me.  Creating the token was OK, but I still have the message : {"error_type": "OAuthException", "code": 400, "error_message": "Insufficient developer role"}  when clicking on the button "COnnect with your instagram" on the back office. 

Hope it will help. 

Solution found : uprading the theme ...  not ideal but now it works for me.

[Maxflor]

Li-lian

I also found this - I have created a spring - the website is linked in Instagram, everything is nice and shown as active - but still the same error...

[Maxflor]

yoing and Li-lian
 

I have a solution - it works for me.
But you must have updated theme to version 4.5.9.
In this version, there is already a link via Instagram token.
Instructions on how to get a token can be found on the following link:

https://iqit-commerce.com/how-to-get-instagram-token/

You need to create a tester account and generate a token and then just enter the token code and it works.

[Li-lian]

Maxflor, 

Thank you for your answer, indeed we had to update the theme to make it work. 

Good day to you

[SoftBunny]

I’ve run into similar OAuth 400 issues before, and clearing the Instagram connection inside the module settings and redoing the app permissions from scratch in the Instagram account usually fixed it. Sometimes the token gets revoked without warning. I’ve had to reset mine a few times, even though I was just using features like how to see what someone likes on instagram for my own checks. Also make sure your server time is synced, since that can break the handshake.

Edited January 26 by SoftBunny (see edit history)

[Anahitrt]

It is not a server issue. The problem of Warehouse Instagram module is because of API permission changings by the Meta. You just have to update the Warehouse to the latest version.